Chris was amazing and followed through with everything he said
Chris was extremely helpful with my questions and led me in the best direction for what was needed. He realized my concerns about getting something asap for my husband’s needs
By Kathy
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
234 reviews
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1st Class Medical is the world's largest distributor of portable oxygen concentrators! We are an authorized dealer for every major manufacturer.
1st Class Medical (1stclassmed.com) has 234 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
234 approved reviews, newest moderated first
Chris was extremely helpful with my questions and led me in the best direction for what was needed. He realized my concerns about getting something asap for my husband’s needs
By Kathy
Chris was very pleasant, and thoroughly explained my options. Very easy to work with.
By Judy
Jake was experienced helpful enjoyed purchasing the unit from him!!!
By customerPat C.
Derek was a very professional and knowledgeable person
By Customer
What a great experience. I think the girls name was Katara. She was very helpful, knowledge, professional and pleasant. I'd highly recommend 1st Class Medical. Thanks for the awesome deal on my new oxygenator machine.Looking forward to using it
By Jeff M.
I was helped by Derrick. He is very knowledgeable about the products. He helped me choose a unit that would work for my needs
By Carlton A H.
So far my experience with 1st class Medical has been excellent. One evening I was researching different home and portable oxygen concentrators and decided to call one of the telephone numbers I found which happened to be 1st class medical. I did not think I would get an answer as it was past 7pm but a sales rep Emily Brinkman answered straight away and was very helpful. I was given a lot of information and decided to consult overnight with my husband about it. The next afternoon I called Emily and placed my order. I am now excitedly awaiting my concentrators and hoping that this will improve my health. So a huge thank you Emily Brinkman for your excellent help in choosing these machines.
By Elizabeth
Online reached out. They called us within 10 mins. Derek gave us options that best fit the needs for my mother. And expedited shipping. Great service and very helpful company. I would recommend them!
By Melika H.