Derek was great
Derek was great. He took care of making several offers and then settled on a unit based upon my Doctor’s advice.
By RF
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
234 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
1st Class Medical is the world's largest distributor of portable oxygen concentrators! We are an authorized dealer for every major manufacturer.
1st Class Medical (1stclassmed.com) has 234 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 194 reviews with 5 stars · Clear filters
Derek was great. He took care of making several offers and then settled on a unit based upon my Doctor’s advice.
By RF
Very pleased with the product, and the customer service.
By Joseph B.
DEREK Helped me to the very end ! He was very professional, very knowledgeable, and extremely patient with me! He helped me until we got my order completed! I was extremely impressed and satisfied with Derek’s professionalism! I can’t wait to get my concentrator!
By Hope A.
Great customer service and support
By Nichole F.
Derrick was so courteous and professional, and he answered all my questions and got me set up with a new portable unit that I sorely need, and I’ve been waiting for months from another company. I really appreciate his help.
By Paul B.
Rich helped me find the perfect most cost effective machine for my father. I felt honesty and transparency from 1st Class Medical through the entire purchase experience.
By Denise F.
Emily was very informative and helpful. She made the process for ordering Oxygen for my mother very easy! I highly recommend them!
By Ene V.
Chris was extremely helpful with my questions and led me in the best direction for what was needed. He realized my concerns about getting something asap for my husband’s needs
By Kathy