ZenotiReviews of zenoti.com

We have been using Zenoti for quite sometime. However I needed some updated education on how to maximise our business and how to use lots of the tools from Zenoti that we had not been using. Nicola has really helped me and explains everything so well. I am so grateful to have such a great company working with us

Our experience with the Zenoti platform has been overwhelmingly positive, largely due to the outstanding support we’ve received from their team—especially Ankit Patel, a Senior Manager who has gone above and beyond in supporting our backend initiatives. His responsiveness, clarity, and willingness to troubleshoot complex issues have made a significant difference in our operational efficiency. Zenoti itself is a powerful, all-in-one solution that has transformed the way we manage our scheduling, services, memberships, and webstore operations. One of the standout features is its ability to make real-time edits to the webstore, which gives us the flexibility to update service offerings, descriptions, and pricing on the fly. This dynamic functionality ensures that our online presence is always accurate and up to date—something that’s incredibly important in a fast-paced wellness and hospitality environment. Additionally, the platform offers a high level of customization, which has allowed us to tailor workflows and settings to meet the unique needs of our business. From integrated POS to advanced reporting tools and consent form management, Zenoti has helped streamline processes across departments. What truly sets Zenoti apart is their commitment to customer success. The support team, especially Ankit, is proactive, knowledgeable, and collaborative—making it feel like we have true partners in achieving our operational goals. Highly recommend Zenoti to any business looking for a scalable and intuitive platform backed by a stellar support team.

Rachit (in particular as I had most dealings with him) and the team have been great - always on hand and available for support, and there have been some teething issues (almost all down to my lack of familiarity with the system) that they have helped resolve quickly. Thanks team, thanks Rachit! (Can I have him as my own personal account manager please Zenoti?!)

Amazing support

Grace Reed Key Accounts Manager You are persistently using my email for purposes that were not intended and ignoring unsubscribe requests. This is disrespectful and consequently you deserve a one star review. You will continue to receive 1 star reviews for each occasion that you send me further emails

Zenoti is a great service and the team support is great. Mark is someone who definitely stands out even the though the team as a whole is great. The system can take a little time getting used to, but once you get the hang of it then there is no going back.

We have had such a positive experience with our onboarding to Zenoti. Everyone that has worked with us has been helpful, especially Mayukha and Iffteqar. They are quick to respond, happy to take lots of questions and have made the whole process as smooth as possible.

Adnan has been fantastic all throughout the build and go live phase. Sorted out all our issues with a busy and complicated clinic. Offered lots of valuable advice to make things simpler. He also responded super quick to all queries and was always available for calls when needed. We can’t thank you enough.