Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
352 reviews
XP HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
XP Health is a digital-first vision benefits platform that helps employers offer better, more affordable vision care to their employees. Members save up to $1,200 per year on eyewear XP Health, with designer frames averaging just $42 per pair, no copays, no claims paperwork, and no retail markups. The platform includes in-person eye exams at thousands of provider locations, eyewear home and virtual try-on, and home delivery. XP Health serves over 6,000 business customers, including dozens of Fortune 500 companies. The company was recognized by Time Magazine as one of the World's Best Health Tech companies and by Inc. 5000 as one of the Fastest-Growing Companies in America. Based in San Carlos, California.
XP Health (xphealth.co) has 352 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
352 approved reviews, newest moderated first
Easy to use website with virtual try on, overall a good experience.
By Talkspace M.
Response from XP Health· Jul 30, 2026
We're so glad you found our website easy to use and enjoyed the virtual try-on feature. We appreciate your positive feedback!
XP makes it fairly easy to find a pair of frames with lenses and get them ordered quickly. The uploading process for a new prescription requires a little extra effort sometimes, but manageable.
By MotherHen
Response from XP Health· Jul 30, 2026
We're truly glad to hear that finding frames and ordering was easy for you! We appreciate your feedback regarding the prescription upload process. We are always working to improve our systems for a smoother experience.
Ease of use, great pricing, app is simple and user friendly
By Stephani
Response from XP Health· Jul 30, 2026
We're so happy to hear you find our app simple and user-friendly, and appreciate the great pricing! Thank you for your kind words.
Customer service is wonderful. My orders were taking a little longer and they looked right into it solved it and expetided my orders.
By Sheila S.
Response from XP Health· Jul 30, 2026
We are so happy to hear that our team was able to assist you efficiently with your orders! We always aim to provide excellent customer service, and we truly appreciate your kind words.
Had great experience witj xphealth. Thankyou.❤️
By Mukku
Response from XP Health· Jul 30, 2026
We're so glad you had a great experience with us! Thank you for your kind words.
I absolutely love the variety! The ease in navigating XP's website and use the modeling feature to see how good or bad the frames and lenses look on me is fantastic. You can't beat the cost sharing either, well worth the money as a vision plan for employers.
By Andy S.
Response from XP Health· Jul 30, 2026
We're so happy to hear you appreciate the wide selection and the helpful modeling feature on our website! Thank you for your kind words!
Great expertise, quality products, fast service, great customer service. Love working with this great company.
By Jason D.
Response from XP Health· Jul 30, 2026
We're so happy to hear that you appreciate our expertise, product quality, and fast service. We love working with you too!
Great price and ordering service. My glasses came in less time than expected, and came packaged clean and tidy. Great service!
By Kaitlyn B.
Response from XP Health· Jul 30, 2026
We are thrilled to hear that you had such a positive experience with your recent order! It's wonderful to know that our pricing and delivery time met your expectations.
