Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
352 reviews
XP HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
XP Health is a digital-first vision benefits platform that helps employers offer better, more affordable vision care to their employees. Members save up to $1,200 per year on eyewear XP Health, with designer frames averaging just $42 per pair, no copays, no claims paperwork, and no retail markups. The platform includes in-person eye exams at thousands of provider locations, eyewear home and virtual try-on, and home delivery. XP Health serves over 6,000 business customers, including dozens of Fortune 500 companies. The company was recognized by Time Magazine as one of the World's Best Health Tech companies and by Inc. 5000 as one of the Fastest-Growing Companies in America. Based in San Carlos, California.
XP Health (xphealth.co) has 352 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
352 approved reviews, newest moderated first
It was an easy experience theought XP. Loved my glasses
By Elida T.
Response from XP Health· Jul 29, 2026
We're so glad to hear you had an easy experience and are loving your new glasses! We appreciate your positive feedback.
XP health is a great benefit to have along with your regular vision insurance. The reason for missing out on 1 star is limited frame models. Customer service is always great.
By RC
Response from XP Health· Jul 29, 2026
We're so glad to hear you find our program valuable and appreciate our customer service. We understand your feedback regarding the frame selection and always working on expanding our models.
Very easy and quick to order. Virtual try on is amazing.
By Scott S.
Response from XP Health· Jul 29, 2026
We're so happy to hear that you found the ordering process easy and quick, and that our virtual try-on feature was amazing for you! We truly appreciate your positive feedback.
Lots of great-quality glasses to choose from! The customer service is excellent—they provide helpful assistance and respond promptly to any questions or requests!
By Lam
Response from XP Health· Jul 29, 2026
We're so glad you found a great selection of high-quality glasses and that our team provided excellent, prompt, and helpful service! Thank you for your wonderful feedback.
Very easy to navigate
By Lance M.
Response from XP Health· Jul 29, 2026
We are so glad to hear that you found our navigation easy to use. We appreciate your positive feedback!
Glasses came out amazing. The process what quite technical but I was eventually able to navigate through it.
By Aaron R.
Response from XP Health· Jul 29, 2026
We're glad to hear your glasses turned out amazing! We appreciate your feedback regarding the technical process and are working to make it smoother.
I have been with XP Health for many years. I love the customer service, whether by email or via live customer service. They always resolve your concerns and needs for your eyeglasses. Even for replacement and warranty issues.
By Marina L.
Response from XP Health· Jul 29, 2026
We are so happy to hear about your positive experiences with our customer service over the years. We truly appreciate your kind words regarding our team's dedication to resolving your concerns and needs for eyeglasses, including replacements and warranty issues. Thank you for your wonderful feedback!
Very easy to order glasses at a great price. Quality is very good. Highly recommended.
By Darryl M.
Response from XP Health· Jul 29, 2026
We're so glad you found our ordering process easy and the quality of our glasses excellent. Thank you for your kind words and recommendation!
