Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
380 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Worthington Direct provides specialty furniture products for school, church, daycare or office. Our goal is to make your purchasing job easier by giving you direct access to competitive prices on all types of commercial and educational furniture products. From understanding the importance of classroom furniture in education to uncovering the latest trends in office design, we have your entire school campus or office building covered.Order online anytime, but we welcome and encourage you to contact us during business hours with any questions or for volume quotes. We freely offer our consultation via phone, chat or email so that you can focus your budget on furnishing your learning space and not on costly space planners. You may not purchase educational or business furniture often, but we have over 29 years experience and are here to help you make the best investment possible for your school, office or organization.First-class customer service is the reason why schools and organizations across the USA return time and time again to buy furniture from Worthington Direct. Our customer service team will expertly handle any unlikely issues that arise due to fulfillment errors, damages, shortages or defects. Talk, chat or email directly with a person during business hours. No phone attendants or chat bots— just reliable, human to human customer service.
Worthington Direct (worthingtondirect.com) has 380 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
380 approved reviews, newest moderated first
Great products and options. Would have helped a bit to add age-range for size of chairs as I had to flip to another site that had that info.
By Heather E.
Response from Worthington Direct· May 5, 2023
Thank you for the kind and helpful feedback! We'll work to add our recommended age ranges to those packaged sets asap.
very helpful!
By Tammy F.
Response from Worthington Direct· May 2, 2023
We're delighted to have been able to provide you with excellent service, and we hope to continue doing so in the future. Thank you for sharing your positive experience with us!
It was great!
By customer
Response from Worthington Direct· May 2, 2023
We truly appreciate your kind words and look forward to serving you again in the future.
Like that the item was pictured and available
By Mary H.
Response from Worthington Direct· May 2, 2023
Thank you for your kind words, and we can't wait to work with you again!
Ordering was very easy! A representative quickly emailed responding with order confirmation.
By Windi W.
Response from Worthington Direct· May 2, 2023
It's always fantastic to hear when we've been able to make our customers happy! Thank you for sharing your positive experience with us.
Great quality items, supper nice people,great service.
By Daniel S.
The sign up for the website is very complicated and not user friendly
By Antoinette A.
Response from Worthington Direct· Mar 29, 2023
Thank you for the feedback. We are always looking for ways to improve our website. Please feel free to use our live chat or call us if you need any help in the future.
Great service!
By Omayma M.
Response from Worthington Direct· May 2, 2023
We're so grateful for your kind words and for choosing our company for your needs. Thank you!
