Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
704 reviews
Wisper InternetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Wisper Internet, we know you want to stay connected - and that means you need internet that simply works.The problem is, most providers are a nightmare to deal with, leaving you feeling frustrated and powerless.We believe you deserve better. That’s why, for over 20 years, we’ve been building a different kind of internet - one people love enough to recommend to their neighbors.Here’s the Wisper Promise:1. We help you choose a plan that’s right for you.2. We get you connected and make sure it works.3. And we’re always here when you need us.So see if Wisper is available at your home today - so you can stop living an interrupted life and start connecting with a provider who cares
Wisper Internet (wisperisp.com) has 704 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
704 approved reviews, newest moderated first
We were without service for 11 straight days do to construction at the service sight
By Dear C.
Response from Wisper Internet· Jul 19, 2021
Hi there! We're sorry for the inconvienence! If you ever need assistance, please don't hestitate to contact our office.
I gave one star because that was the lowest option. That’s way too high. The internet is slow and goes out at least once a day. It goes out consistently in the afternoon for a period of a few minutes to a couple hours. It’ll go out several other random times during a week, sometimes out for the weekend. Again, when it works well it’s slow and expensive. Of all the goods and services I consume, I am most dissatisfied with Wisper.
By BOBBY
Response from Wisper Internet· Jul 19, 2021
Sorry to hear about this. We have sent this to management and they will be in contact with you ASAP.
Would be 5 but still have occasional outages so can't do that.
By Dale S.
Response from Wisper Internet· Jul 19, 2021
Bear with us as we are working hard to make improvements on our network.
Service is extremely slow and works about 10% of the time for an extremely high price. Maintenance team was supposed to replace a cut line and instead just spliced it.
By Amy
Response from Wisper Internet· Jul 19, 2021
Thanks for the feedback, support will be in contact with you.
I have had trouble with my internet for a month and have called multiple times. There has been a technician scheduled to come and fix it twice. I have waited all day with no call no show. It seems like I’m getting the run around when I call. The customer service has not been good in my case.
By Sammy
Response from Wisper Internet· Jul 19, 2021
Hi! Thanks for sharing your feedback with us, we have passed this message along to management.
We have been with you guys for about 3 or 4 years now. And we are still very happy with the service.
By Chris
Response from Wisper Internet· Jul 19, 2021
Glad to hear, Chris!
Wisper support is great. Unfortunately, the performance is just average for us. I have remained with Wisper for their support and hope that a new tower would be up that allowed for upgraded speed and better connectivity. It's been nearly 15 years. We are rural so, get it but do need a better solution. That said, if their site plan works for your location, I highly recommend Wisper for your ISP.
By Marty T.
Response from Wisper Internet· Jul 19, 2021
Hi Marty! We apologize for the frustration but we appreciate you sticking with us!
I have no problems at all with the representatives I have worked with, they are all very friendly and seem eager to help. However the internet service is horrible and the only solution I receive is to bump my package to the next level and pay more per month. I’m already at $60 a month and I’m not happy with the service.
By Renee
Response from Wisper Internet· Jul 19, 2021
Hi Renee! While we're glad to hear our representatives have been helpful, we're sorry that you're still having issues! We'll put in a fresh ticket and take another look.
