Wisper InternetReviews of wisperisp.com

We have had Wisper Internet for a little over 4 weeks. In that time frame the internet has stopped working at least once sometimes twice a week. We have to turn off the power strip, wait a few minutes, then turn it back on. That usually brings the internet back up. It’s been very aggravating!

Everything was great and really good service. Thank you!

let me start by saying they bought out my old internet company. in may of 2020 since then I've had issues almost weekly there's times when I've called them and they say there's nothing wrong but clearly something was. but then boom its almost instantly back up.... they keep adding more and more towns with higher speed i live 7 miles from town and get stuck with 15 mbps and that's on a good day. they say they are fixing the older towers but it dose not seem that way because their fb page keeps showing they are adding new areas. i wish they could just focus on the customers they already got. its 2021 people shouldn't be stuck with such subpar speeds and service! but we are pretty much stuck with them since they are the only one who offers no data cap.

We are a municipality with a city hall, police station, fire station, library, and street department. We lose signal very often which often makes it difficult to respond to the public with information they need.

Service was installed on a Friday and failed on Saturday. Was completely out for 3 days waiting for a tech. Technical support and dispatch were not on the same page and did not review notes on the account to make for a timely and seamless service experience. Also, miscommunication on monthly fees. Tech informed us there was a $15 monthly equipment charge, where Sales had stated the router and service were all inclusive. Service is back up now and when running has been fine. Costs are $15 / month higher than originally thought.

So far I've like our experience with Wisper. Getting set up was straight forward & the installation was done as promised. We have much more bandwidth (less buffering) from our previous service- very happy with that!!!

When it’s working, it’s great. I’ve had it go out on me 3 times in 2 weeks. Once it was a tower outage so I’m not worried about that one, but the other two were something with the installed unit.

Very spotty service. Sometimes it’s the 15 mg we pay for and others (more often than not) it’s much much lower (as low as 2 mg!) There isn’t any other options out where we live so we’re stuck with it and Wisper knows it. They won’t invest in fixing a tower that would give a lot of homes out here a little bit faster service. We all cannot wait for the bays fiber to get connected!