Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
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704 reviews
Wisper InternetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Wisper Internet, we know you want to stay connected - and that means you need internet that simply works.The problem is, most providers are a nightmare to deal with, leaving you feeling frustrated and powerless.We believe you deserve better. That’s why, for over 20 years, we’ve been building a different kind of internet - one people love enough to recommend to their neighbors.Here’s the Wisper Promise:1. We help you choose a plan that’s right for you.2. We get you connected and make sure it works.3. And we’re always here when you need us.So see if Wisper is available at your home today - so you can stop living an interrupted life and start connecting with a provider who cares
Wisper Internet (wisperisp.com) has 704 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
704 approved reviews, newest moderated first
The customer service is AMAZING, but I am paying for 10 mbps and my average download speed is only around 3 mbps, so it lags, especially when I'm online gaming or if my roommate and I are both streaming at once.
By Kristen
Response from Wisper Internet· Jul 30, 2021
Thanks for sharing your experience with us!
Internet Service is very pour for the price
By Chris
Response from Wisper Internet· Jul 30, 2021
Thanks for the feedback, Chris!
We have had Wisper now about 3 months. The staff are very friendly and helpful with any concerns.We had a faulty piece of equiptment at first but they went way beyond our expectations to solve and fix the problem quickly. their technician even kept in touch with us over the weekend.
By Alan
Response from Wisper Internet· Jul 30, 2021
Glad to have you as part of the Wisper family!
Over and over we lose connection- techs show up and they continually want to move the dish around on the roof to change view- I now have 12-16 holes in a roof put on 3yrs ago- and when this last tech showed up, he said if I find this is going to take more than moving dish They will need to send a different tech, well he comes down from roof and says I can move it down the roof to get around a tree in the distance- or tells me just wait until the leaves fall off the tree and then sight wont be blocked. I asked him of what he was suggesting was to put more holes in my roof, he said well yes- I told him NO! I then sat on hold for 48 min! with Whisper to speak to a manager about this issue, and then a rep came on and said sorry I cant reach the Manager- I’ll have him call you, which still has not taken place!!! We pay for a service and Whisper accepts sub-service to us! Whatever happened to getting what you pay for!!! So disappointed… and guess what- we still have our connection drop all the time!
By Jeff
Response from Wisper Internet· Jul 30, 2021
Hi, Jeff! We will be in contact with you to chat.
We appreciate how the 2 installers working on our service performed. Would be 5 stars, but having to wait 16 days for an appointment was rough. But, we are very happy with the resulting service.
By Ed C.
Response from Wisper Internet· Jul 30, 2021
Welcome to the Wisper family. We're so sorry about the wait time for an appointment, we are a little short-staffed right now! Thank you for being patient with us.
I have been very pleased with the service. At first it was rough because they we're just getting started! But after many phone calls everything worked out. When it went out I'd call and they would help me get it back on. It's been great lately. Thank you
By Ruth
Response from Wisper Internet· Jul 30, 2021
Glad to hear, Ruth!
I'm quite satisfied with service, every 2 days I have to reboot the router but that's no problem. Thanks
By PATRICIA
Response from Wisper Internet· Jul 29, 2021
Thanks for your feedback, Patricia!
It’s the only internet in my area so I have little to compare it to.
By Dorothy
Response from Wisper Internet· Jul 30, 2021
Thanks for the feedback, Dorothy.
