Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
236 reviews
willowbathandvanity.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Willow Bath and Vanities is one of the leading bathroom furniture showroom in Atlanta Area. Over 300 Bathroom Vanities in stock! Solid wood cabinets with soft close drawers and etc.Size available from 18" and 108"
willowbathandvanity.com (willowbathandvanity.com) has 236 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
236 approved reviews, newest moderated first
Customer service was helpful with delivery details!
By Lisa
Response from willowbathandvanity.com· Sep 4, 2026
Glad our team could make the delivery details clear and help keep things simple for you. Thanks for choosing Willow Bath & Vanity—we appreciate your feedback! – Willow Bath & Vanity
Fantastic Customer Service! Mai was very kind and helpful and helped me immediately with my vanity needs. I actually hung up and said “wow! That was so easy!” Thank you Mai.
By Laura A.
Response from willowbathandvanity.com· Sep 4, 2026
We love hearing that the experience left you saying, “That was so easy!” Mai will be thrilled to know her kindness and quick help made your vanity purchase such a smooth one. Thanks for the wonderful shoutout, and we hope to work with you again! – Willow Bath & Vanity
Willow vanity is a pleasure to work with. The customer service is very quick and responsive. One time the vanity we ordered arrived slightly damaged and they replaced everything quickly. The scheduling calls are very convenient before the delivery.
By LK D.
Response from willowbathandvanity.com· Sep 4, 2026
We really appreciate you sharing this! It’s great to know our team has been responsive when you needed us and that the delivery scheduling made the process more convenient. Thank you for continuing to trust Willow Bath & Vanity with your projects. – Willow Bath & Vanity
The guys showed up within the delivery timeframe and did an excellent job prepping my floors for the box that the vanity and countertop arrived in. They were pleasant and professional. Willow is my go-to source for vanities. I have used them for over 5 years and have only had wonderful experiences! Highly recommend!
By brandy M.
Response from willowbathandvanity.com· Sep 9, 2026
Five years of choosing Willow means a lot to us. We’re glad the delivery team took such good care of your floors and made the arrival of your bathroom vanity and countertop a smooth one. Thank you for continuing to trust us with your projects and for recommending us along the way! – Willow Bath & Vanity
I screwed up my order (novice DIY bathroom remodel) and the team was very responsive. The best part is that I could call them, email them, and text them - and their internal tool allows the whole team to be up to date on the issues I was having.
By Marko
Response from willowbathandvanity.com· Sep 9, 2026
Bathroom remodels can come with a few unexpected turns, especially when you’re tackling one yourself! We’re glad our team could make things easier and that being able to reach us by phone, email, or text kept everything moving smoothly. Thanks for trusting Willow Bath & Vanity with your project. – Willow Bath & Vanity
A $4,000 purchase with an unknown company compelled me to call in the order instead of use the web interface. A good idea. Processing the sale was painless, and the agent was extremely helpful. The shipping company (who should be fired) was a mess, and Willow et all did a great job of keeping things on track and make sure our purchase arrived on time and undamaged. One small piece of hardware was missing, and the tracking number was provided the day I reported the problem. Ella was particularly amazing.
By Kevin S.
Response from willowbathandvanity.com· Sep 9, 2026
We’re glad you gave us a call and trusted Willow with such an important purchase. While the shipping experience wasn’t as smooth as it should have been, it’s great to hear our team kept things on track and that Ella was especially helpful when you needed that missing hardware. We truly appreciate your confidence in us and hope you enjoy your new luxurious bathroom vanity for years to come. – Willow Bath & Vanity
I'm a designer turned contractor and have ordered from Willow several times before. Their customer service is fantastic. They are quick to respond to text or phone calls or email. They are thorough and pleasant and make the purchasing process so easy. The vanities are the real star of the show! They are so solid! The drawers slide easily, the colors are wonderful, the thought inside each cabinet is beyond anything I could design. We will continue to use Willow, over and over!
By Keith M.
Response from willowbathandvanity.com· Sep 9, 2026
Coming from a designer and contractor, this is especially meaningful to our team. We love hearing that the solid construction, smooth drawers, finishes, and thoughtful details of our bathroom vanities continue to stand out across your projects. Thank you for choosing Willow time and again—we look forward to many more projects together! – Willow Bath & Vanity
Vanities are beautiful and very well made. One of the few companies that customize the holes for the faucet type and sink placement. Highly recommend this company.
By Tami
Response from willowbathandvanity.com· Sep 9, 2026
We’re so glad the craftsmanship and customization options stood out to you. Being able to tailor details like faucet drilling and sink placement can make all the difference in getting a bathroom vanity just right for the space. Thank you for the recommendation and for choosing Willow! – Willow Bath & Vanity
