Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
294 reviews
Flame Creation, LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you're a homeowner, builder, architect, or landscape contractor, our goal is to earn your business by providing expert sales assistance, great selections and most importantly quality products. If your project requires a custom product or you need additional information please do not hesitate to contact us.Our 25+ years experience will separate us from your typical online store.Our price guarantee means we monitor online prices so you will buy at the best or most competitive price available.We also ship nationwide, with free shipping on all orders $95 and up.We look forward to earning your business!
Flame Creation, LLC (flamecreation.com) has 294 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
294 approved reviews, newest moderated first
I was recommended to use Flame Creation for my new gas fire pit cover. I sent them an email and followed up with a phone call. They were very prompt in getting back to me and delivery of our cover came within 10 days. The cover is one solid piece of stainless steel and I believe will look great once the new gas fire pit is finished.
By Tracy A.
This is a high quality product that arrived extremely well packaged for delivery.
By Kelly W.
I have been contacted for 2 different delivery dates and both have been cancelled due to the item not received from XPO. Still holding out hope I will receive.
By Margaret S.
They are reliable and dependable. Fast response. Excellent customer service. And technically support.
By Attila B.
A very good experience. The copper fire pit cover is exactly what we expected. Beautiful! Nice company to do business with.
By Linda
Great customer service! Great People to work with!
By Aaron B.
I don't write reviews, but this is a comment I want to share. I received amazing service by Mike. He called to make sure the cover would fit my firepit, and then also added an extra piece of material so the lava rocks would not tear the cover. Great service! Can't say enough about my level of satisfaction.
By Krista F.
Quality merchandise and a fair price!
By Terry D.
