Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
638 reviews
whiskerDocsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
whiskerDocs is North America's leading provider of pet #telehealth, serving over 6 million pets. Need a question answered? Unsure if you need to take your #dog or #cat to the #vet? whiskerDocs members have unlimited access to our team of #veterinary #experts, 24/7/365, in seconds. No #petcare question is too big or small — whether you’re curious about the best food to feed your pet, worried about your pet sneezing or coughing, or they ate something they shouldn’t have — our team will help you decide the next best steps to care for your pet.
whiskerDocs (whiskerdocs.com) has 638 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
638 approved reviews, newest moderated first
Very helpful information and home remedies for my lil ones situation
By Melissa H.
Response from whiskerDocs· Oct 8, 2025
Thank you for taking the time to review your experience with our pet telehealth service. We're delighted to hear that Princess Anne is feeling better!
Vet tech very knowledgeable good assessment skills
By Marilyn K.
Response from whiskerDocs· Oct 2, 2025
Thanks for your review of your experience with our pet teletriage service. We'll continue to be here for you and your pets any time you need support!
They have care, this a very pet- friendly company
By Cee
Response from whiskerDocs· Oct 8, 2025
Thank you for taking the time to leave a review for our team!
Detailed inquiry about my pet’s condition, compassionate professional, specific follow-up on what to watch out for, and more!
By T. S.
Response from whiskerDocs· Oct 8, 2025
Thank you for taking the time to leave a review for our team about your experience. We're here 24/7 to provide support!
Absolutely love calling in, especially now. They always go above and beyond, proving me with so much help and support. They are patient, and kind, and let you talk. They also send resources that I wouldn’t have access to otherwise. Thank you so much!!
By Maria F.
Response from whiskerDocs· Oct 2, 2025
Thank you for your kind and detailed review and for continuing to trust our pet telehealth team in your pet parenting journey! We'll continue to be here 24/7/365 any time you need support!
The RVT was highly knowledgeable, explained things succinctly and was very thorough. I had a lot of confidence in their advice. Super empathetic and kind on top of it all.
By Alex
Response from whiskerDocs· Oct 2, 2025
We're delighted to hear that your concerns were met with the empathy and kindness you deserve while providing the pet care guidance and support you and your baby needed!
Having this option through Pets Best really put my mind at ease when I came home from work to find her eye swollen. The fact I was able to send pictures and be able to talk in real time was so calming and I am so glad I stumbled on this option! Mochi says thank you!
By Ash
Response from whiskerDocs· Oct 8, 2025
Mochi is very welcome! We're happy to be here for you and your baby, and will continue to be here 24/7 any time you need support!
It was easy to get a hold of the vet expert. She listened carefully to my pet concerns and gave great advice. This was followed by written instructions via email. This was very reassuring.
By Ann
Response from whiskerDocs· Oct 8, 2025
Thank you for taking the time to leave a review of your experience with our pet telehealth service! Please remember we are here for you and your fur baby any time you need support.
