Good advice when no one was available
Good advice when no one was available
By anonymously G.
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
638 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
whiskerDocs is North America's leading provider of pet #telehealth, serving over 6 million pets. Need a question answered? Unsure if you need to take your #dog or #cat to the #vet? whiskerDocs members have unlimited access to our team of #veterinary #experts, 24/7/365, in seconds. No #petcare question is too big or small — whether you’re curious about the best food to feed your pet, worried about your pet sneezing or coughing, or they ate something they shouldn’t have — our team will help you decide the next best steps to care for your pet.
whiskerDocs (whiskerdocs.com) has 638 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 27 reviews with 4 stars · Clear filters
Good advice when no one was available
By anonymously G.
It was great to connect with a knowledge person and the advice was solid. The mobile interface is a bit slow. It took a while for the app to realize I had stopped typing so it delayed responses from the vet tech. If it were a conversation it would have taken half as much time. But I appreciated the questions that led to a good outcome.
By Casey
Angela was helpful. I am still waiting for the email with the suggestions for replacing use of Apoquel.
By Customer
The tech was empathetic and knowledgeable about CCL tears in dogs. She followed through by sending links providing information about my dogs upcoming surgery as well as information about support and helpful hints while taking care of him beforehand.
By John in Germantown W.
Excellent service. Prompt, friendly and knowledgeable.
By William M.
Very responsive. Asked the right questions. I felt better at the end because my instincts were right and I was able to confirm what I was thinking.
By Y W.
The RVT I spoke with was attentive, patient and empathetic. She also provided some helpful resources and links in a follow up email. I'm still super stressed about the whole situation (my dog had TPLO surgery) but I'm glad I was able to speak with WhiskerDocs on a Saturday when my vet's office was closed.
By M. H.
My dog got into a bag of Christmas cookies and I was concerned about the quantity and some of the ingredients. They expected she might have diarrhea and suggested I keep an eye on her to watch for other issues.
By Susan M.
Response from whiskerDocs· Feb 4, 2026
Thank you for trusting us to guide you through such a scary moment with your dog. We'll continue to be here any time, 24/7, if your pup gets into some mischief!