Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
638 reviews
whiskerDocsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
whiskerDocs is North America's leading provider of pet #telehealth, serving over 6 million pets. Need a question answered? Unsure if you need to take your #dog or #cat to the #vet? whiskerDocs members have unlimited access to our team of #veterinary #experts, 24/7/365, in seconds. No #petcare question is too big or small — whether you’re curious about the best food to feed your pet, worried about your pet sneezing or coughing, or they ate something they shouldn’t have — our team will help you decide the next best steps to care for your pet.
whiskerDocs (whiskerdocs.com) has 638 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 6 reviews with 3 stars · Clear filters
Good . Will back again to refresh
By Olga
Response from whiskerDocs· Sep 15, 2026
Thank you for taking the time to review our veterinary telehealth service. Please let us know what we can do to take your experience to a 5-star next time. Our goal is to always keep those tails wagging!
Easy & Trusted
By Hammad And A.
Response from whiskerDocs· Sep 17, 2026
Thank you! We’re so glad whiskerDocs has been an easy and trusted resource for you.
The CVT was great. However, the response times were very long since the CVT was handling more than one pet parent. I would prefer more 1 on 1 time
By Antonio J.
I appreciate having whiskerDocs as part of my PetsBest policy. It came in handy recently when my dog ate an oatmeal raisin cookie. I needed quick advice and called whiskerDocs to confirm what actions I needed to take. My call was answered quickly and they thorough vetted my incident and gave me clear instructions.
By Arshad babu A.
Response from whiskerDocs· Dec 12, 2025
We're so glad you've found the help and support you needed during such a scary moment with your pup. We'll be there any time you need us through your policy with Pets Best!
Дают здоровье животным, удачи Вам!
By Михаил М.
Response from whiskerDocs· Oct 8, 2025
Спасибо большое! Для нас это самое главное — здоровье животных. Пожалуйста, свяжитесь с нами, если у вас есть какие-либо отзывы о том, как мы можем улучшить ваш опыт в будущем. Thank you so much! Animal welfare is our top priority. Please contact us if you have any feedback on how we can improve your experience in the future.
The rep was supposed to email me the conversation we had during chat and she did not do so. I don’t have the info to look back on.
By Cathy G.
Response from whiskerDocs· Aug 29, 2025
So sorry to hear you didn’t receive your email. Occasionally we have issues with emails being delivered to Yahoo or AOL addresses. Our system shows it was sent, but we are happy to resend it for you or can also send to an alternate address!
