very helpful
very helpful, reassuring & understanding
By Colleen M.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
638 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
whiskerDocs is North America's leading provider of pet #telehealth, serving over 6 million pets. Need a question answered? Unsure if you need to take your #dog or #cat to the #vet? whiskerDocs members have unlimited access to our team of #veterinary #experts, 24/7/365, in seconds. No #petcare question is too big or small — whether you’re curious about the best food to feed your pet, worried about your pet sneezing or coughing, or they ate something they shouldn’t have — our team will help you decide the next best steps to care for your pet.
whiskerDocs (whiskerdocs.com) has 638 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
638 approved reviews, newest moderated first
very helpful, reassuring & understanding
By Colleen M.
Very clear and easy to talk to.
By customer
Very caring and feels like authentic caring when speaking to vet techs. We’re very satisfied with Pets Best and always recommend to family and friends.
By Cathy L.
I had a question about a vaccination reaction at 9pm. I reached out on the chat and had an immediate response. They asked thorough questions to make sure they gave the right advice. Definitely a great perk to having Spot pet insurance.
By Heather
Melissa was very helpful, attentive, & knowledgeable.
By Barbara V.
Give me several solutions for my pets well being. Information on what to look for to keep him healthy. I made an appointment with a veterinarian as suggested.
By Esther D.
Great response and timely answer to my question.
By Maureen B.
Response from whiskerDocs· Sep 17, 2026
Thank you for your kind feedback! We’re so glad we could provide a timely response and help when you needed us.
Calming approach, very thorough, complete and helpful. Cream Puff is doing so much better and is on the way to complete recovery. I have recommended your company and will continue to do so. Thank you so much for being there for us today!
By Sandra L.
Response from whiskerDocs· Sep 17, 2026
Thank you so much for your thoughtful review and recommendation! We’re thrilled to hear Cream Puff is doing better and on the road to recovery.