Very throughout !
Very throughout !
By Danielle G.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
638 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
whiskerDocs is North America's leading provider of pet #telehealth, serving over 6 million pets. Need a question answered? Unsure if you need to take your #dog or #cat to the #vet? whiskerDocs members have unlimited access to our team of #veterinary #experts, 24/7/365, in seconds. No #petcare question is too big or small — whether you’re curious about the best food to feed your pet, worried about your pet sneezing or coughing, or they ate something they shouldn’t have — our team will help you decide the next best steps to care for your pet.
whiskerDocs (whiskerdocs.com) has 638 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
638 approved reviews, newest moderated first
Very throughout !
By Danielle G.
First rate service and response time. User friendly .. 😀
By Lloyd M.
The only info I was given was to see a vet I thought that is what this was for and I have tried to cancel my account for 2 years and no luck
By Tonya B.
Response from whiskerDocs· Jun 11, 2026
Thank you for sharing your feedback, and I'm sorry for the frustration you've experienced. I understand your disappointment with the guidance you received. While our veterinary professionals can provide information, education, and recommendations, there are situations where an in-person veterinary examination is the safest and most appropriate next step. That said, I'm sorry that your experience did not meet your expectations. I also want to apologize for the issues you've encountered trying to cancel your account. I've gone ahead and processed the cancellation for you, and we have refunded your most recent charge. You should see that refund reflected within the next several business days, depending on your financial institution. Again, I apologize for both the inconvenience and the confusion, and I appreciate you taking the time to let us know about your experience.
The vet was very pleasant, informative and helpful.
By Gwen M.
Amazing service!
By Oliver H.
Thank you very much for this service. Very knowledgeable and helpful recommendations
By Daniel N.
Miranda was excellent. gave me some great advice and was very patient, kind and professional. i felt much better after chatting with her
By Georgja
Gave info and assurance which eased our minds. Also followed up several days later to see how our pup was doing. Would recommend highly AAA+++
By Richard H.