Kindness
Kindness, professional and helpful
By Marjorie M.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
638 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
whiskerDocs is North America's leading provider of pet #telehealth, serving over 6 million pets. Need a question answered? Unsure if you need to take your #dog or #cat to the #vet? whiskerDocs members have unlimited access to our team of #veterinary #experts, 24/7/365, in seconds. No #petcare question is too big or small — whether you’re curious about the best food to feed your pet, worried about your pet sneezing or coughing, or they ate something they shouldn’t have — our team will help you decide the next best steps to care for your pet.
whiskerDocs (whiskerdocs.com) has 638 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
638 approved reviews, newest moderated first
Kindness, professional and helpful
By Marjorie M.
Thank you for helping!
By Laura A.
Our Tech Stacy was quite competent, warm, compassionate, and engaging. Step by step she thoroughly took us through examining our dog and the context around the problems he was experiencing. She also gave us specific things we could do with his diet to help the situation, as well as numerous things to pay attention to (ex. gums, belly hardness, stools, temperature, energy level, etc.) and what to do if these things changed. We felt very confident and more at ease after our conversation. What a great service!
By Dave B.
I was listened to and I got answers to my concerns and questions
By Vivian R.
Very friendly tech who asked a lot of detailed questions before providing us with her recommendation for care.
By Angel O.
We were very stressed about our dog and our consultant eased our stress while providing aid for Lily.
By Michael
The person I chatted with was very attentive to my concerns and eased my worry and concern for the night until I could get my dog to the vet the next morning. Thank you !!
By Mo
It was great to connect with a knowledge person and the advice was solid. The mobile interface is a bit slow. It took a while for the app to realize I had stopped typing so it delayed responses from the vet tech. If it were a conversation it would have taken half as much time. But I appreciated the questions that led to a good outcome.
By Casey