Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
638 reviews
whiskerDocsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
whiskerDocs is North America's leading provider of pet #telehealth, serving over 6 million pets. Need a question answered? Unsure if you need to take your #dog or #cat to the #vet? whiskerDocs members have unlimited access to our team of #veterinary #experts, 24/7/365, in seconds. No #petcare question is too big or small — whether you’re curious about the best food to feed your pet, worried about your pet sneezing or coughing, or they ate something they shouldn’t have — our team will help you decide the next best steps to care for your pet.
whiskerDocs (whiskerdocs.com) has 638 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
638 approved reviews, newest moderated first
The knowledge and patience of the tech was excellent.
By Barbara O.
Response from whiskerDocs· Sep 17, 2026
We’re so glad our team could provide knowledgeable and patient support. Thank you for trusting whiskerDocs!
I greatly appreciated the short wait time as well as the personalized follow-up email a few days later.
By Ethan
Response from whiskerDocs· Sep 17, 2026
Thank you for your kind feedback! We’re glad you appreciated both the quick response and personalized follow-up.
Great service and support! The team was professional, helpful,and made everything simple. Very satisfied with my experience and would recommend them.
By p_oezdemir
Response from whiskerDocs· Sep 17, 2026
Thank you for the wonderful review and recommendation! We’re so glad our team made your experience simple, helpful, and positive.
I was not treated as oh well his dog doesn't feel good We were treated like we got to find out what is causing this discomfort now We were on the phone with the vet for almost a half hour then the following few days we received a all back wanting to know how our visit to our vet went That really made. Us feel good knowing we have great doctors and assistant who care thanks again
By Michael M.
Response from whiskerDocs· Sep 17, 2026
Thank you so much for sharing this! We’re especially glad our team took the time to listen and follow up afterward. Caring for pets is personal, and we’re honored to be there for you.
It was nice to have someone to contact for questions when I'm not able to get in touch with my vet right away.
By L S.
Response from whiskerDocs· Sep 17, 2026
We’re glad whiskerDocs could be there when you couldn’t immediately reach your regular vet. Thank you for trusting us!
Prompt and knowledgeable response
By Marc R.
Response from whiskerDocs· Sep 17, 2026
Thank you! We’re glad our team could provide a prompt and knowledgeable response when you needed it.
Helpful information regarding needed surgery. Info provided on surgeons and procedure. What a good resource.
By Cindy A.
Response from whiskerDocs· Sep 17, 2026
We’re glad we could provide helpful information and guidance as you navigated your pet’s surgery. Thank you for using whiskerDocs as a resource!
Very happy with the help we got from Carly 😃 My mind was put at ease with all she helped with
By VIRGINIA B.
Response from whiskerDocs· Sep 17, 2026
Thank you for the wonderful feedback! We’ll be sure to share your kind words with Carly. We’re so glad she could put your mind at ease.
