Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
662 reviews
Ambit Energy: VIP Concierge TeamSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambit EnergyWho are we?Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone. Choosing an Energy Provider:Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier. Customized Solutions:Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service. Business & Commerical:Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
662 approved reviews, newest moderated first
Marco was super helpful. He walked me through everything with great detail. Most of all he has very polite.
By Maira E.
Response from Ambit Energy: VIP Concierge Team· Jan 18, 2024
Awesome to hear Maira thank you! Marco is one of our best. Welcome to Ambit Energy!
The call was very helpful
By Sasidhar P.
Response from Ambit Energy: VIP Concierge Team· Jan 18, 2024
Glad to hear we could help you out Sasidhar! Don't hesitate to let us know if there is anything else we can do for you.
Quick set up Clear instructions Helped with everything I needed
By Jacob
Response from Ambit Energy: VIP Concierge Team· Jan 18, 2024
Thank you Jacob! Glad we could get your Ambit Energy plan setup quick and easy!
Marco did an amazing job getting me set up and he was super patient with all of my questions!
By Ashley K.
Response from Ambit Energy: VIP Concierge Team· Jan 18, 2024
Ashley thank you! Marco does know his stuff and always good to feel confident when setting up something as important as electricity!
La empresa es muy bueno excelente servicio a un buen precio tuve la oportunidad de ser atendido por el Sr Josué Martínez excelente servicio excelente trato y siempre está disponible con toda la actitud para ayudar a resolver cualquier inconveniente muy agradecido 🙏🏻
By Victor L.
Response from Ambit Energy: VIP Concierge Team· Jan 18, 2024
Gracias Víctor! ¡Qué bueno saber que Josue te cuidó tan bien!
I had the pleasure of speaking with Marco Zambito today and he was more than amazing. I told him that this was my first time renting and he thoroughly explained the plans and which plan would work best for me. He needs a promotion!!
By Maria G.
Response from Ambit Energy: VIP Concierge Team· Jan 18, 2024
Great news Maria! Getting the right energy plan is critical so happy Marco got you taken care of!
Marco provided excellent customer service and ensured I got the best rate available. He stayed persistent to make sure I met my deadline to obtain the required accounts for my new residence.
By Michelle C.
Response from Ambit Energy: VIP Concierge Team· Jan 18, 2024
Fantastic Michelle thank you! Sometimes getting Electricity and other services activated in time for a new move in can be stressful, glad Marco was able to help you out!
It was an easy process. I've always used Ambit. Love it, and I pray I never have to choose another energy company
By Pamela J.
Response from Ambit Energy: VIP Concierge Team· Jan 18, 2024
Great to hear Pamela thank you! Always great to get positive feedback from long time Ambit Energy customers!
