Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
662 reviews
Ambit Energy: VIP Concierge TeamSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambit EnergyWho are we?Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone. Choosing an Energy Provider:Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier. Customized Solutions:Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service. Business & Commerical:Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
662 approved reviews, newest moderated first
Excellent customer service with the best rates. Highly recommend this service. Professional staff with prompt assistance
By Abdul H.
Response from Ambit Energy: VIP Concierge Team· Jan 29, 2024
Fantastic feedback all around! Great to know we were able to get you connected to Ambit Energy with a great rate! Thanks Abdul!
Marcos was quick and direct and very helpful.
By Mhya D.
Response from Ambit Energy: VIP Concierge Team· Jan 26, 2024
Great to hear thank you for sharing!
Muy buena atención y explican bien, como son los convenios
By Jesus V.
Response from Ambit Energy: VIP Concierge Team· Jan 26, 2024
¡Me alegra poder ayudarte a explicarte todo! ¡Gracias por compartir!
He was really nice and help me find the best option for me and my family , really thankful
By Emeka T.
Response from Ambit Energy: VIP Concierge Team· Jan 26, 2024
Great to hear Emeka, thanks you! Electricity is pretty essential, glad you could find the best option for your family with Ambit Energy
Marco infused the conversation with a delightful and welcoming atmosphere while successfully addressing all of my requirements.
By Racheal O.
Response from Ambit Energy: VIP Concierge Team· Jan 26, 2024
Marco is one of our best and usually keeps things entertaining, glad he got you taken care of! Thanks for sharing Racheal.
Naim gave me a great customer experience with excellent communication and reliability. Naim made this whole moving experience 10x easier and stress free. I would recommend him to anyone.
By Jaxon S.
Response from Ambit Energy: VIP Concierge Team· Jan 25, 2024
Thanks for sharing Jaxon, great to hear! Naim is one of our best and so glad we could eliminate some of the moving stress by taking care of your utilities!
He was very helpful. Got me everything I needed.
By Lisa G.
Response from Ambit Energy: VIP Concierge Team· Jan 25, 2024
Thanks for sharing Lisa!
Christian was VERY helpful, and answer all my questions, and did amazing breaking down the usage for lights. Great customer service.
By Rachel G.
Response from Ambit Energy: VIP Concierge Team· Jan 25, 2024
Breaking down electricity usage and how it affects your rate and plan can be confusing. Glad Christa was able to answer all your questions and get you setup with an Ambit Energy plan to fit your needs!
