They got the job done
They got the job done
By Ruddie D.
Response from Ambit Energy: VIP Concierge Team· Jan 2, 2025
That's what we're here for thanks for sharing Ruddie
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
662 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambit EnergyWho are we?Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone. Choosing an Energy Provider:Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier. Customized Solutions:Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service. Business & Commerical:Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
662 approved reviews, newest moderated first
They got the job done
By Ruddie D.
Response from Ambit Energy: VIP Concierge Team· Jan 2, 2025
That's what we're here for thanks for sharing Ruddie
Estoy nueva con el servicio pero hasta los momentos todo bien !!✅
By Kirakel C.
Response from Ambit Energy: VIP Concierge Team· Jan 2, 2025
¡Gracias por compartir tus comentarios Kirakel!
Great customer service well spoken explaining every detail
By Teshia M.
Response from Ambit Energy: VIP Concierge Team· Jan 2, 2025
So happy we could be of service Teshia!
Very poor service. Wrong move in date was sent by Ambit to Centerpoint resulting power outage in my home for over 12 hours. Resulted in loss of work and the food went bad in the refrigerator.
By Mangesh K.
Response from Ambit Energy: VIP Concierge Team· Jan 2, 2025
Mangesh, very sorry for this I'm not sure how it happened or honestly what caused it but it was either an honest mistake or complete glitch and unfortunately sometimes they happen. All we can do is minimize them as best possible. Very sorry for your outage.
horrible evil company that preys on young poor people who dont know any better edit: i cant find a way to directly reply to the company's reply , but i was referred by my apartment complex to this so-called "vip concierge team" which by the email account we communicated with did NOT disclose that they were run by ambit energy , told me to use this overpriced BS and ensured me that i was getting the best energy rates for my one bedroom apartment . tell me why i was paying DOUBLE what i am paying now with justenergy ? why is it my fault for trusting this "VIP concierge team" ? where's the humanity in scamming a 23 year old who already spends 60% of her paycheck on rent ? it's honestly sickening . then to have the audacity to charge me $700 in additional fees just to CANCEL ? unbelievably vile .
By bailey N.
Response from Ambit Energy: VIP Concierge Team· Jan 2, 2025
Bailey, sorry for the delay on this, what is it we did to prey on you? Love to find a way to make this right!
I did not have to spend my time shopping & getting quoted.
By Roland Mark P.
Response from Ambit Energy: VIP Concierge Team· Jan 2, 2025
Glad we could save you some time Roland!
Good quality service
By TF
Response from Ambit Energy: VIP Concierge Team· Nov 20, 2024
Thank you for the 5 star feedback & welcome to Ambit Energy!
My experience with great and short. Good response time also.
By Victor K.
Response from Ambit Energy: VIP Concierge Team· Nov 20, 2024
Victor we do appreciate the good words, anything we could have done to earn 5 stars?