Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
662 reviews
Ambit Energy: VIP Concierge TeamSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambit EnergyWho are we?Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone. Choosing an Energy Provider:Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier. Customized Solutions:Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service. Business & Commerical:Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
662 approved reviews, newest moderated first
Marco was informative and very helpful. Very easy process.
By Amy
Response from Ambit Energy: VIP Concierge Team· Mar 4, 2025
Ambit Energy is thankful to have reps like Marco assisting customers, thanks for sharing Amy!
Con Tomas fue una experiencia muy bonita y me explico todo fue muy amable
By Carmen B.
Response from Ambit Energy: VIP Concierge Team· Mar 4, 2025
Bienvenido a Ambit Energy, gracias por compartir Carmen
I needed my electric turn on and it was done with no problems
By Carol G.
Response from Ambit Energy: VIP Concierge Team· Mar 4, 2025
So happy to hear, welcome to Ambit Energy! Thanks for sharing Carol!
I was told to get an email to confirm my service but did not get and it’s time sensitive
By Ruolan F.
Response from Ambit Energy: VIP Concierge Team· Feb 17, 2025
Ruolan I'm sorry you didn't get the email and sorry for the late reply here, I'm showing that your account is energized and looks good, is there anything else I can do to make your experience a better one?
Josue was super helpful throughout the whole process. I'm new to Texas and the sheer amount of electricity companies was overwhelming but he made the whole thing painless.
By Mary D.
Response from Ambit Energy: VIP Concierge Team· Feb 17, 2025
Ambit Energy is thankful to have awesome agents like Josue to represent our services, thanks for sharing Mary!
Excelente atención y sus servicios muy bien recomendado
By Yarines M.
Response from Ambit Energy: VIP Concierge Team· Feb 17, 2025
¡Gracias por tus comentarios de 5 estrellas, Yarines!
La atención vía telefónica fue muy rápida, atenta y eficiente.
By Cindy A.
Response from Ambit Energy: VIP Concierge Team· Feb 17, 2025
¡Gracias por tus comentarios de 5 estrellas, Cindy!
Setup was super simple and this team helped me get everything set up seamlessly
By Collin W.
Response from Ambit Energy: VIP Concierge Team· Feb 17, 2025
Thanks for the 5 star feedback Collin!
