Ambit Energy: VIP Concierge TeamReviews of vipenergyservice.com

Response from Ambit Energy: VIP Concierge Team· Sep 16, 2025

Thank you for sharing your experience, Bill! We're so glad to hear that the gentleman who assisted you took the time to truly listen and respond with empathy. Making the process smooth and stress-free is exactly what we aim for, and we're happy it made a difference for you

Response from Ambit Energy: VIP Concierge Team· Sep 16, 2025

Thank you so much for your thoughtful review! We're delighted to hear that both Marco and Mamie provided courteous, professional, and attentive support throughout your experience. It means a lot to us that you felt well cared for. Your kind words truly make our day.

Response from Ambit Energy: VIP Concierge Team· Sep 16, 2025

Kimberly, I'm sorry I don't know what happened here but I'm asking your customer service agent to investigate and reach out with any potential solutions

Response from Ambit Energy: VIP Concierge Team· Sep 15, 2025

Thank you for your kind words, Luis! We're glad to hear you found the support very patient. Your experience matters to us.

Response from Ambit Energy: VIP Concierge Team· Sep 15, 2025

Thank you for sharing your experience, Craig! We're thrilled to hear that Marco provided thoughtful, patient, and well-informed support. Your feedback helps us continue delivering service that’s both professional and genuinely helpful. Welcome to Ambit!

Response from Ambit Energy: VIP Concierge Team· Sep 15, 2025

Thank you for your feedback, Reginald! We're glad to hear Naim did a great job explaining the plan. We appreciate your note about the overage and understand your perspective regarding delivery charges. We'll be sure to pass this along to the team for review. Thanks again for sharing your experience!

Response from Ambit Energy: VIP Concierge Team· Sep 16, 2025

Haseem I'm sorry, Naim is one of our top agents with exceptional ratings in positive customer satisfaction but inevitably there is going to be some occasional miscommunication that I have to believe was not intentional. I'm having Naim reach out regarding your situation to see if there is anything we can do to help with.

Response from Ambit Energy: VIP Concierge Team· Sep 13, 2025

Thank you for the awesome feedback, Santiago! We’re so glad everything felt smooth and effortless, that’s exactly the kind of experience we strive to deliver. Welcome to Ambit, and we’re excited to keep things just as seamless for you moving forward!