Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
662 reviews
Ambit Energy: VIP Concierge TeamSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambit EnergyWho are we?Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone. Choosing an Energy Provider:Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier. Customized Solutions:Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service. Business & Commerical:Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
662 approved reviews, newest moderated first
Ease of having a direct phone # to call.
By Kimberly Christine B.
Response from Ambit Energy: VIP Concierge Team· Dec 2, 2025
Thank you for sharing your feedback, Kimberly! We’re glad to hear that having a direct phone number made it easier for you to reach us. Providing quick and convenient support is something we value, and your comment reassures us that we’re on the right track.
Mui bien el trabajo
By Adiel V.
Response from Ambit Energy: VIP Concierge Team· Dec 1, 2025
¡Gracias, Adiel! Nos alegra saber que quedaste satisfecho con el trabajo.
AS long as what the sales representative i will be haooy with my switch
By Jaime M.
Response from Ambit Energy: VIP Concierge Team· Dec 1, 2025
Thanks for your feedback, Jaime! Our sales team will make sure your switch goes smoothly and keeps you happy.
Good service no deposit
By Tamishia B.
Response from Ambit Energy: VIP Concierge Team· Nov 25, 2025
Thank you for your feedback, Tamishia! We’re glad you enjoyed our service and appreciated the no‑deposit convenience.
Loved your customer service
By alice E.
Response from Ambit Energy: VIP Concierge Team· Nov 24, 2025
We truly appreciate your feedback, Alice!. Delivering excellent customer service is always our priority, and it’s wonderful to hear that reflected in your experience
Marco was so very helpful! Thank you Marco!!!!!
By Paulette R.
Response from Ambit Energy: VIP Concierge Team· Nov 24, 2025
Marco will be thrilled to hear this, Paulette! We’re grateful for your feedback and happy you had a great experience
Everything was great.From the customer service to how fast the service was done.I got a call back within 5 minutes.
By Blanca A.
Response from Ambit Energy: VIP Concierge Team· Nov 23, 2025
Thank you so much for your wonderful feedback, Blanca! We’re thrilled to hear that our customer service and quick response met your expectations. Your satisfaction is our priority, and knowing you received a call back within minutes makes us proud of the team’s dedication. We look forward to serving you again, welcome to Ambit!
My representative was Naim and he was fantastic. Being new to solar energy and now having to pick an electric company that would meet my needs was challenging for me. Naim so patiently answered all my questions and made me feel confident in choosing this company.
By Shelia G.
Response from Ambit Energy: VIP Concierge Team· Nov 21, 2025
Thank you so much for your kind words, Shelia! 🌟 We're thrilled to hear that Naim provided you with the VIP experience you deserve. Navigating solar energy and choosing the right electric company can be overwhelming, and we're so glad Naim was able to guide you with patience and clarity. Your confidence means everything to us, and we're honored to be part of your journey toward a more sustainable future. Welcome to Ambit!
