Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
662 reviews
Ambit Energy: VIP Concierge TeamSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambit EnergyWho are we?Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone. Choosing an Energy Provider:Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier. Customized Solutions:Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service. Business & Commerical:Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
662 approved reviews, newest moderated first
Exelent service and outstanding customer service
By Rodolfo V.
Response from Ambit Energy: VIP Concierge Team· Jan 8, 2026
Thank you so much for your kind words, Rodolfo! We’re thrilled to hear that you received excellent and outstanding customer service. We truly appreciate your feedback and are always here to help whenever you need us.
the customer service rep was very knowledgeable and assisted me in the best way possible. contact me on a timely manner helpful in every way possible.
By Rahul
Response from Ambit Energy: VIP Concierge Team· Jan 8, 2026
Thank you so much for your feedback, Rahul! We’re glad to hear that our representative was knowledgeable and able to assist you in the best way possible. We’re also happy that the follow‑up was timely and helpful. We truly appreciate your trust and are always here whenever you need support.
Nos atendieron bien en cada paso asta lograr que todo se hiciera gracias por su atención saludos
By Wilmer B.
Response from Ambit Energy: VIP Concierge Team· Jan 7, 2026
¡Muchas gracias por su comentario Wilmer! Nos alegra saber que se sintió bien atendido en cada paso del proceso. Apreciamos su confianza y aquí estamos para ayudarle siempre que lo necesite. ¡Saludos cordiales!
Marco was so kind and knowledgeable. Got me set up with service in under 10 minutes.
By Tiffany C.
Response from Ambit Energy: VIP Concierge Team· Jan 6, 2026
Thank you for sharing your experience Tiffany! We’re thrilled to hear that Marco was able to assist you with such kindness and expertise. Getting you set up in under 10 minutes is exactly the smooth start we aim for. Welcome to Ambit, we’re glad to have you with us.
Excelente servicio
By Ebelin M.
Response from Ambit Energy: VIP Concierge Team· Jan 5, 2026
¡Gracias por tu excelente valoración Ebelin! Nos alegra saber que recibiste un servicio de calidad. Aquí estamos para ayudarte siempre que lo necesites.
Very helpful fast and affordable.
By Rodrick G.
Response from Ambit Energy: VIP Concierge Team· Jan 2, 2026
Thank you so much for your feedback, Roderick! We’re glad to hear you found our service fast, courteous, and affordable. We appreciate you choosing us and we’re always here whenever you need help.
I very like how M. Josue help me to setup my electricity account. M. Josue was very professional, patient and kind with me. Thank you very much
By Yaovi S.
Response from Ambit Energy: VIP Concierge Team· Dec 31, 2025
Thank you so much for your kind words, Yaovi! We’re really glad to hear that Josue was professional, patient, and kind while helping you set up your electricity account. We appreciate you taking the time to share your experience, and we’re always here if you need anything else.
How fast the process was I’m very excited to join your team. Thanks for the acceptance
By Amy S.
Response from Ambit Energy: VIP Concierge Team· Dec 31, 2025
Thank you so much, Amy! We’re thrilled to hear the process was quick and that you’re excited to join the team. We’re just as excited to have you with us. Welcome aboard!
