Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
42 reviews
CraftlySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftly is a family company founded by two brothers. What began with making gin sets in their spare time has now grown to a full range of great DIY sets to explore your senses such as Whiskey, Gin, Tequila, Rum, Hot Sauce, and many more.All Craftly's kits contain a variety of hand selected, high quality ingredients which enable you to get creative and try out different flavours. The kits make the perfect gift, for any type of occasion. Get crafty with our kits at home yourself, or share the love with a friend or a family member by gifting one!
Craftly (us.craftly.com) has 42 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
42 approved reviews, newest moderated first
Beautiful packaging, everything arrived on time and undamaged. Easy to follow instructions and great tasting results!!
By Viviana C.
Response from Craftly· Jun 8, 2023
Hi Viviana, thank you for taking the time to leave a review. Amazing to hear that you love our kit! Have fun mixing! Team Craftly
Update: Craftly reached out to me to have my order refunded and offered to send me a free kit as an apology. I've ordered from them 2 other times with no issues, and due to their prompt response, I will likely order from them again. The glass in the package arrived shattered and the whole box had to be thrown out. I understand that this could be the shipping company and not Craftly, but Craftly should make sure to package the glass so it doesn't shatter everywhere. I am currently in communication with Craftly for a refund. FYI -- Their emails go to the Junk folder initially.
By JM
Response from Craftly· Jun 8, 2023
Hi Josephine, we are sorry for the inconveniences but glad to hear that we were able to solve the situation to your liking. We are looking forward to seeing you back to mix with us! Team Craftly
