Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
42 reviews
CraftlySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftly is a family company founded by two brothers. What began with making gin sets in their spare time has now grown to a full range of great DIY sets to explore your senses such as Whiskey, Gin, Tequila, Rum, Hot Sauce, and many more.All Craftly's kits contain a variety of hand selected, high quality ingredients which enable you to get creative and try out different flavours. The kits make the perfect gift, for any type of occasion. Get crafty with our kits at home yourself, or share the love with a friend or a family member by gifting one!
Craftly (us.craftly.com) has 42 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
42 approved reviews, newest moderated first
My husband loved it! He’s excited about doing it and the kit has everything needed to get started. He did say that he wished it included a couple of whiskey tumblers. I don’t know why because he already has some. I guess it’s a man thing 😊
By MARSHA F.
Great customer service and the kit was exactly what I wanted. Thank you.
By John J.
good product, got it quickly.
By Sarah W.
I ordered a Whiskey Smoker Kit for a friend on 08/21. The website did not indicate that the item was out of stock. I then received an email on 08/25 that the item was out of stock and will be ready to ship in mid-to-late September. As of today (8/30), there is still no indication on the website that the item is out of stock. My constructive criticism would be for Craftly to stay on top of their inventory and accurately mark items on the website as out of stock.
By Emily M.
The product I ordered is not available in the US. When I was in Germany I could easily get it from Amazon.de. However, now that I'm living in the USA I find getting the BrauFasschen Beer Making Kit almost impossible. I hope that the vendor has more become available.
By Lester W.
Didn’t keep beverage as cold as I’d like with 2 cubes which are fairly large in size.
By RF
Quick shipping and great product!
By Jan B.
Response from Craftly· Mar 5, 2026
Hi Jan, Thank you for your kind words! We truly appreciate your support and are thrilled to hear that you were happy with the fast shipping and the quality of the product. Your feedback means a lot to us, and we look forward to serving you again in the future! Cheers, Your Craftly Team
Quick shipment. Kits are beautiful! Lots of fun choices. Can't wait to try our uniquely created whiskeys.
By Bryan & Lisa F.
Response from Craftly· Oct 24, 2025
Hi Bryan & Lisa, Thanks for your kind words! We’re happy to know you feel it’s good value — that’s what we strive for. Enjoy your unique creations! Cheers, Your Craftly Team
