Unagi ScootersReviews of unagiscooters.com

I’ve waited for my scooter for 30days and when it came it did bot even work, so I had to prder a replacement. A week passed and it’s not even shipped again. Also, while I was waiting for 30 days, customer support wrote me back every tike, that I have to still wait, but when I called fedex, it said that they don’t even have the scooter. So UNAGI did not even give it to fedex for 25 days, but told me to just wait for fedex to ship it… Worst experience ever.

I'm satisfied

Scooter stopped in the middle of the street, going downhill! While the company is replacing it, this was very dangerous, and you need to perform QC and QA as part of your business model if you are going to lease used scooters.

Good in every way, soft glide, good pace/speed and lightweight. I am enjoying the Unagi rides everywhere I go.

Received a reconditioned scooter, It has a wobble, not safe to drive yet. You are still charging me a monthly fee and I still have not received back a new Scooter to exchange this one still waiting for your help sorry for the

Smoooooth high quality turns heads

No good communication

Terrible experience. I waited two and a half weeks just to finally get a scooter that worked for only two days before it broke down. Then I had to wait another two weeks for a replacement — and on top of all that, I was still charged a fee. Completely disappointed with how this was handled. Would not recommend.