Uk JblReviews of uk.jbl.com

I just cannot understand all of these negative reviews. I have now ordered about 5 or 6 products from these guys and never ever had a problem! The latest a JBL Xtreme 3 in camouflage. Ordered 8th delivered 11th as per the promise. Product is fantastic and has brilliant build quality and the sound is also deep and powerful. Thank you once again uk.jbl.com! Very happy!

AVOID AVOID AVOID, I would not order from them again, every part of the process has been a shambles at best, they lie about delivery times, they lie about tracking, the lie about processing your order, you call them out on any of it they just hang up the phone or leave your chat, I have all the chat logs to prove it, horrible customer service, horrible company, really wish I checked these reviews first

No trust !! Spam I bought and I don’t received my order confirmation..

Am comandat pe data de 28/12/2021 ora ~ 09:30 un Partybox JBL 710 in valoare de 700£ și la câteva minute un microfon cu fir valoare 35£. In descrierea mail-ului primit ca confirmare scrie clar ca se vor livra in 5 zile lucrătoare și totodata faptul ca dacă am comandat mai multe produse le vor trimite împreuna atunci când le vor avea pe toate (in cazul meu ambele), însă am primit doar microfonul care nu am ce sa fac cu el dacă nu am boxa/speakerul, iar partybox-ul nu, primesc doar minciuni și nimic altceva. Am trecut la următorul pas și sper ca PayPal sa mi recupereze banii de la aceasta companie de rahat!!! Comandați de oriunde altundeva numai de pa ei nu!!! ( aici nu ma refer la calitatea produselor)

Horrible incompetent company. I bought thinking items were from uk but they are from Europe. No problem in that but when as issue arises like the faulty earbuds it’s impossible to get a refund. They say they will get back to you but don’t. I have spent weeks emailing and calling and it’s all garbage replies. I think I will get bored and bugger of. No that’s not happening. I bought the reflex pro buds and they were dead day after. Jbl is no help. They take days replying and that normally a standard reply. I do not recommend this company.

DON'T BUY. These are remarkably awful: poor sound quality; uncomfortable to wear; charging flaw with earpiece alignment in case; substandard build quality. On the recommendation of the Daily Telegraph, I bought a pair of Endurance Peak earphones in January 2021. Within a few weeks, a major fault developed in that sound stopped coming out of one channel and the earphones would not hold a charge, thereby rendering them useless. After a protracted exchange of emails with JBL UK customer support, they sent me a replacement pair of Endurance Peak II earphones. Guess what ? Within a few weeks they developed a major fault in that the sound stopped coming out of one channel. To remedy this, I 'reset' the earphones but could not pair them again via Bluetooth to my Android phone since I was asked for a PIN and none of the usual PIN numbers (i.e. 000, 1234, 1111) worked. Customer Support offered some unhelpful suggestions to fix this problem, but were unable to supply me with the correct PIN. Both pairs of earphones initially paired successfully without a PIN. The result is I am left with two pairs of earphones that I am unable to use because of the flaws and which are therefore unfit for purpose. I have given up trying to get any redress from Customer Support. I shall never buy a JBL product again !

Simply appalling company: 1. the products are really shoddy. Especially their headphones 2. You cannot even ask them a technical question unless you give them order and serial number. 3. Best option do not buy them. Second best option, send them back.

JBL and Harman sell the Dongle for Quantum 600/800 as one and the same thing! But they are cleary loaded with different firmware. First off i have a Quantum 800 gaming headset and Windows detects it as so when using bluetooth and usb. I ordered a Quantum 600/800 Dongle and i recieved one with the model number "QUANTUM600TM". Clearly they are loaded with different firmware. When i plug in the dongle it says Quantum 600 and after installing the Quantum Engine it comes up with Quantum***, So i pair the dongle to my Q800 and the software detects my headset as a Q600!. The lighting on the headset doesnt work as intended and the mic settings are incorrect. I am also missing other Quantum 800 features like 24bit hi-res. It works as a Q600 with the equilizer and other settings. Easy fix would be for JBL and Harman to sell separately but until then im stuck with the software thinking i have a Quantum 600. If you have a Quantum 600 you might receive a 800 loaded firmware dongle and actually gain features!?. As for me utterly disappointed! Update 01/07/2021: Sometimes BSODs With Harman Audio error code and still JBL and Harman are selling Quantum 600/800 dongle as one and the same