Uk JblReviews of uk.jbl.com

UK subdomain but NOT A UK company. Orders are shipped from the continental stores and following brexit massively delayed. Ordered Jan 6th and a month later still waiting! I know it's not their fault customs are delaying orders, but they years to prepare for this, and the fact they haven't set a warehouse up in the uk is pretty slack! What did they expect? It was widely known that brexit was likely to cause disruption to the supply chain, and yet they made no provision for it. What's even more galling is the fact I placed the order, paid for shipping then went to B&M and found the same headphones, same price and could have had them then! Simply put, I trust the brand not the company. I will continue to use their products but will now buy from a third party supplier as the jbl distribution is on no way par with the quality of products!

Really shocking service. Bought a speaker on back-order due in stock on 13/01/21. On that date I received a full refund so I assumed it had been cancelled. Looked on the website and it was now available...so re-ordered. Never received a confirmation email but the money was debited. Emailed the following day to cancel as I did not trust them and had found the speaker cheaper elsewhere and purchased it. Was told it was too late and both orders were on the way, could take up to 3 weeks due to Covid restrictions but could return them, however I could be out of pocket for two months. And today they re-debited the money for the first speaker. Get a grip JBL. Your automated system does not work and misleads customers.

They don't deserve even one star!!! I ordered jbl pulse paid for it and they just cancelled week after!!! No refund been given back to me!!! They just stoled my money!!!!!

Does not follow EU regulations. Prepare for legal action to enforce your rights! Volgt EU wetgeving niet. Gerechtelijke stappen nodig om je rechten af te dwingen!

Bad Support... they don't solve my problem. Case # 04770876 So, I bought this product end of november, and till now, I dont have what I paid for... DPD should delivery it... but, this never happened... now, DPD says that they just share information with JBL... and JBL says that I have to wait for DPD... and I'm in this infinity circle now.... I'm the only one with a problem and they don't seen to be worried enough.... I sent a lot of emails to JBL, at the beginning they looks like that they will solve this, after one week, I receive one email saying that they agree, that DPD probably lost my package and they will send me a new one... but after 2, 3 days, they told me that I have to wait to finish the investigation... and till now, nothing happens. I chose to buy direct from JBL to be a trustful site, but... I'm so disappointed....