Titan's KitchenReviews of titanskitchen.com

8206 Louisiana Boulevard Northeast, Albuquerque, New Mexico

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4.1/ 5

Great

152 reviews

Titan's Kitchen4.1Great

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About Titan's Kitchen

Titan's Kitchen creates premium titanium kitchenware for people who care about what they cook with every day. We built the brand around a simple idea: the products in your kitchen should feel safe, durable, and worth using for years. Our assortment mainly consists of titanium pans, pots, utensils, and cutting boards.Our focus is on high-quality titanium cookware designed for customers who want a cleaner, more intentional cooking experience. We believe great cookware should combine performance, longevity, and peace of mind — without relying on short-term trends or disposable quality.We believe the your cookware should be as healthy, durable, and dependable as the meals you make for your family.

Titan's Kitchen (titanskitchen.com) has 152 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.

Also known as: titanskitchen.com
Website: titanskitchen.com
Category: Bathroom & Kitchen
Location: Albuquerque, New Mexico
Listed on The Fair Hearing: 2026

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Oct 12, 2026

They had 45% off on the set I wanted

They had 45% off on the set I wanted. A pop up asked me if I wanted 50% off? Obviously I do. The set was Currentky at $550 so $275 was a deal. I put my mobile number and email into the fields for my discount code. Please note, if you wish to exit before filling in your details you are warned you will return to pay full price. No code every came. The email link just took you back to the home page with no embedded discount code. The pages own AI app said this was wrong and there was no code. It said I had to contact support at titanskitchen.com and explain. I did. They ignored me, but they used my details for profit as I can show since the day i complained I have had non stop spam calls. Their deal and their practice were not legal and I have forwarded it to the Texas Attorny General. If this is how they treat you before you buy, how can you trust them? I also filed a complaint with the FTC too after I messaged them again highlighting the practices and was again ignored. Zero integrity. The response is disnegenuis as I state in the review its your support email. Your website states you will send me a code. The email tells me I have a limited time to use my discount code and to click the link. The link doesn't contain a code. You offer me a code for my details then don't provide one. I pay the same as everyone else. There is no misunderstanding or excuse. The discount offered in my item was 45% as standard. You did not say UPTO 50% off. You said fill in your details for 50% off. I have had all the screen shots, links and pages checked and confirmed that what was done is missleading. Your own AI on your website checked it and said it wasn't in line with your own policies. I used your own website for the email address to contact. The whole thing is terrible. Now we should trust you? In response to your response. Just to confirm. I have double checked and I emailed the CORRECT Support email address on the 30th and again on the 4th before I contacted the FTC and Texas AG to give you the opportunity to fix the issue and you ignored me. The email address is correct and your excuses about the discounts make no sense as it was implied that the discount was in addition AND clearly stated if I did not complete signing up with my details, I would pay full price. If indeed the website was already discounted why apply pressure to get my details? Also you offered me 50% and the item was only 45% so again, it doesn't add up. Why not say "not compatiblewith any other promotion?. I screen shot everything and sent you a packaged which you ignored. The email clearly said it contained my discount code. The link said "to use my discount code". There was no code. This is very bad practice. I haven't given my details to anyone else so if you say that you didn't sell my details I would also have concern over your website security as the minute I complained to you I have been plagued with spam calls. A very strange coincidence. Do I really need to make a video with all the screenshots and walk people through it? I had this checked legally before I even contacted you. It's not OK.

By Malcolm P.

Response from Titan's Kitchen· Oct 13, 2026

Hi Malcolm, We're sorry to hear about your experience and appreciate the opportunity to clarify a few things. Firstly, the 50% discount offered through our website is automatically applied, meaning no discount code is required. As indicated in the email, simply following the link takes you to our website, where the discounted prices are already displayed. There is no additional code to enter at checkout. We also want to address your concerns regarding your personal information. We do not sell or share our customers' personal information with third parties for marketing purposes. We're sorry to hear you've been receiving unwanted calls, but these would not have resulted from us selling your information. Regarding your emails, could you confirm which email you sent it to? Our support team handles every support ticket within 24 hours, so something may have gone wrong if you did not receive a response. Please let us know. We take transparency and customer trust very seriously, and we never want anyone to feel misled by our offers. If you're still having trouble accessing the advertised discount, please reach out to our support team so we can help you directly. Warm regards, Titan's Kitchen Team