Birthday Present
The plant was for my granddaughter-in-law’s birthday and because of the late delivery she received the present six days late. She was thrilled with the plant and is looking forward to it flowering.
By Maureen P.
Saturday, November 7, 2026 · Customer reviews of US businesses
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461 reviews
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Your garden center online. Easy-care plants delivered to your door, anywhere in the USA. Indoor houseplants and locally-made pots. NYC plant care workshops.
The Sill (thesill.com) has 461 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
461 approved reviews, newest moderated first
The plant was for my granddaughter-in-law’s birthday and because of the late delivery she received the present six days late. She was thrilled with the plant and is looking forward to it flowering.
By Maureen P.
Package arrived 2 days late, plant was dirty upon arrival (spilled). Not ideal for mother day’s.
By Jonathan B.
I reported a broken pot delivery with a plant that was “broken in places” that I thought would bounce back. I sent a few pictures. The replacement for the planter was placed by customer service directly.it arrived while I was out of state at a college graduation. Got home today with box delivered. Found an email requesting confirmation I had received the order. Very easy process. Always enjoy dealing with The Sill!
By Donna S.
Received my orchid in perfect condition. Love the new addition in my plant collection
By customer
Quick response by the team when reached out for an issue in the order and quick resolution as well.
By customer
Great customer service and my mother loved her Chinese evergreen.
By Lynn K.
Plant was damaged sent picture. Out of stock Will get refund need to confirm that refund came through
By Marie
Perfectly packaged and not so big, but assuming it will grow and bloom with good care.
By Stephanie I.