Twice the pots shipped with the plants…
Twice the pots shipped with the plants have arrived broken. However I did not complain because I did not know if it was your fault or the post office delivery.
By Barbara G.
Saturday, November 7, 2026 · Customer reviews of US businesses
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461 reviews
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Your garden center online. Easy-care plants delivered to your door, anywhere in the USA. Indoor houseplants and locally-made pots. NYC plant care workshops.
The Sill (thesill.com) has 461 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
461 approved reviews, newest moderated first
Twice the pots shipped with the plants have arrived broken. However I did not complain because I did not know if it was your fault or the post office delivery.
By Barbara G.
Ordered a Boston Fern and it arrived a snake plant. :( Luckily, they responded fast and shipped me a new fern. The fern was a little dry but HUGE.
By Riley
dirt strewn in box.. small plant not even 12 inches. Wilted looking plant. $20 for a tiny bag of dirt.. never again. $130 for plant, dirt and a ceramic pot
By Jann Sz R.
Items arrive safely and well packaged! Plants end up beautiful!
By Molly F.
Plants packaged really well!
By Melissa C.
Excellent service and replacement experience
By Molly M.
Great customer service
By Ruth W.
This was such a great experience! My Peggy Martin is THRIVING and it was so easy to find what I needed. I will for sure be using The Sill again. Quality was great. Delivery was quick and nothing was damaged and in great condition.
By Madison M.