TherapyNotes, LLCReviews of therapynotes.com

TherapyNotes has always had superior customer support. I'm so glad I chose them for my health record system.

Called the center for help and the lady that answered was so pleasant and helpful. Made he feel heard and I really appreciated her help; she was very attentive, knowledgeable, and patient, even with my simple questions. I love the support provided by TherapyNotes and the pleasant interactions had this morning. Made my day.

Therapynotes has transformed my practice for the better in so many ways. It's obviously designed by people who understand the unique needs of the mental health practitioner. They are also the most responsive company I have ever worked with in terms of 'support.' Email inquiries are responded to within an hour or two. The price of the product is very reasonable. I love this product.

Works until it doesn't - then long wait time for service - typically they must consult with others - never get your problem solved.

Whenever there is a need to contact TherapyNotes, the response is always quick and professional, and the issue is typically resolved within a reasonable time.

Excellent customer service

They were very polite and courteous and patient.

Therapy Notes covers all my private practice needs and they keep improving their services. I have been a customer of their EMR for the past 8+ years. Their customer service is TOP Notch. There is always a real person a call or email away ready to help. I hope they continue to be committed to customer service as it is the reason I stay.