TherapyNotes, LLCReviews of therapynotes.com

The representative answered my questions kindly and professionally and sent a follow-up e/m explaining the steps needed to send the billing for our client - my experience has been this consistent every time!

I needed some help with getting out medical records. I got quick, clear guided help. Thank you!

Highly responsive to my request. Received an immediate email regarding the status of the issue.

Very helpful and always friendly.

Call was answered promptly, I received the information I needed for a client who was having a problem uploading Electra documents. I appreciated the follow-up email containing the instructions give to me verbally. This allowed me to copy and paste the relevant instructions to our client so she would have them both verbally and written as well.

Available 24/7 you can not beat that.

The EHR software is intuitive and easy to navigate for our practice. Any time I have a problem (which is not common), if I call the support line, I get in touch with a real person in just a few minutes (longest wait has been perhaps 3 minutes). The people I have spoken with have a top notch understanding of their software, even the more complicated processes, and are always excellent communicators. I can't say enough good things about TherapyNotes.

This team is very helpful, and they make dealing with the system even easier. Highly recommended