tesery.comReviews of tesery.com

TESERY has awful customer service. first of all, There’s no phone number to call, so you have to email back-and-forth and because I live in Hawaii, I’m six hours behind them. So our emails have been dragging out for over a week and a half. They are misleading on their website. They say if you spend $149 it’s free shipping . which I did but then I get an email saying That because I live in Hawaii that’s an exception and now I have to pay $30 shipping fee. I have been emailing asking for a manager to handle my case and to call me and they refuse. they want to give me a tesery credit so I will keep buying from their store rather than refund my credit card. It’s not worth all this hassle. if I had known this, I would not have supported them.

Rio was helpful in resolving the issue with my order. Overall satisfied with the help I received!

Poor customer support! I got the 8”Android Rear Screen for my Tesla. Good quality and looks good but most of the apps don’t work. Can’t access Google Play to update apps, YouTube won’t let me accept cookies, Netflix doesn’t load. Contacted customer service and had initial response but silence since. I won’t be buying from Tesery again and will seek compensation via my credit card company.

Ordered a touch horn new yoke for 550. No communication, nothing in order history (order not found). Then a month later a used regular push horn yoke (est less than 100 on ebay) shows up straight from China. This is not a local company. If you order, use a credit card so you are protected. Scam.

The headlight I purchased arrived damaged most likely caused during shipping. I contacted Tesery, and they offered a replacement, but I had the Tesla Service Center install the OEM headlight. Tesery promptly provided a full refund. Very content with their customer service.

Very fast, top support!

Answered right away despite internet and search webs saying they are unreliable. Very good service from team tesery

Great customer service from Tesery. I needed just one replacement wheel cover rather than buying another full set, so I contacted them directly. Julia was really helpful, arranged the correct replacement for me and kept me updated throughout. Really quick and friendly service. Very happy with how they dealt with it 👍🏻