Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
448 reviews
tesery.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Committed to providing you with high-quality Tesla accessories and exceptional customer service!Tesery provides a high quality parts shopping platform for every Tesla owner to ensure consumer rights and product quality. By centralizing all Tesla high quality accessories together, it allows all owners to quickly find the various accessories they need in one place, thus avoiding the high shipping costs, time costs and different quality of buying different accessories from different places. We help every Tesla owner improve their car experience, create a simple, intuitive and guaranteed shopping experience for users, and open up a comfortable and personalized green "Tesla lifestyle".
tesery.com (tesery.com) has 448 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
448 approved reviews, newest moderated first
Delayed shipping
By customer
Response from tesery.com· Feb 3, 2026
We sincerely apologize for the delay and inconvenience caused to your package. We understand your anxiety and are committed to assisting you. Thank you for leaving your order number. We have verified that your order has been dispatched. We will contact you by email and provide you with more detailed information.
Look great just takes awhile to get them but once you got them they are stunning.
By Jeremy B.
200% customer oriented attitude I've been a Tesery customer already for some time and everything was very smooth. One of the latest orders arrived damaged - DHL warehouse. I've contacted Tesery customer service and the issue was solved in less then 24h. Replacement item free of charge. Customer service was very polite and their attitude "we want to help" was felt all contact time. Highly recommend their products and service. Thank you Tesery!
By Vitalijs R.
I’ve ordered several items from Tesery and have been very happy with the quality of most of them — some accessories are genuinely well made and a great addition. One item didn’t end up being right, but their customer support handled the situation professionally and fairly. They were responsive, polite, and helped resolve the issue with a refund of 70% and keeping the item, which I really appreciated. Overall, *some* good products and capable customer service. In the end, I am satisfied:)
By Vlad G.
Avoid at all costs. Complete scam. Purchased two items not knowing they were from overseas. Took AGES to get here. One item was ok the other was a steering wheel cover that you had to SEW on. When I told them it wasn’t clear and that I want a refund they sent me a sewing tutorial. Just avoid. Don’t spend money here. Scam people.
By James
Response from tesery.com· Feb 2, 2026
I hear your frustration loud and clear. There is nothing quite like waiting weeks for a package only to find out you’ve essentially bought a "homework assignment" instead of a finished product. Sending a sewing tutorial when you clearly asked for a return is a major customer service fail. It’s dismissive, and we sincerely apologize for that. While we are a legitimate business selling specialized Tesla accessories, it’s clear we failed you on transparency regarding both the shipping origin and the "DIY" nature of that specific steering wheel cover. Because the product description didn't meet your expectations and our support team didn't handle your request properly, we will process a refund for that item. We are currently working on making our "Ships from" locations and "Installation Type" much more prominent so other customers don't run into this same surprise.
Had issues with my delivery but their customer service was able to get me a replacement asap! Thank you guys!
By Jose P.
I wanted to add another item to my order after I already placed it. Tesery’s customer service was so quick to respond and let me know that the new item I ordered could be shipped together with my first order. 10/10 experience!
By Jessica
Great site response from tesla products, TOP quality.
By Bruno G.
