1a Support
One of my headlights was defective. After a few tests to narrow down the issue, a new headlight was sent to me—shipped halfway across the world—without any hassle. I was thoroughly impressed with the support.
By Matthias F.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
448 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Committed to providing you with high-quality Tesla accessories and exceptional customer service!Tesery provides a high quality parts shopping platform for every Tesla owner to ensure consumer rights and product quality. By centralizing all Tesla high quality accessories together, it allows all owners to quickly find the various accessories they need in one place, thus avoiding the high shipping costs, time costs and different quality of buying different accessories from different places. We help every Tesla owner improve their car experience, create a simple, intuitive and guaranteed shopping experience for users, and open up a comfortable and personalized green "Tesla lifestyle".
tesery.com (tesery.com) has 448 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
448 approved reviews, newest moderated first
One of my headlights was defective. After a few tests to narrow down the issue, a new headlight was sent to me—shipped halfway across the world—without any hassle. I was thoroughly impressed with the support.
By Matthias F.
Love the organizer. Fits great in 2026 model y premium
By Heather B.
Ordered a new charging mat for my model 3. Courier service lost the package at the depot, so I contacted Tesery with all the relevant information. No reply to successive emails and no reply on the LiveChat. Lost £40 due to very poor customer service. Would not recommend
By AnonymousGirl
Do not buy from this place. They will try to get over on you. They're return/exchange policy is that everything even tag has to be intact. Well, they wrapped tape around my whole package and to open it required removing the tap. And guess what tape does... remove the label i reached out to them and sent pictures as soon as insent pictures no response. Do not buy here. All sales are final. Smh and I was just missing magnets that were missing in the box to make my items work. Smh. Trash customer service. Sent many emails and even did their whats app communication.
By Carlos R.
This is a Chinese drop ship scam! They wont accept returns and they will delete the email thread so they wash themselves of ever talking to you. They sell extremely low quality eBay trash. They don’t have USA inventory so it’ll all take forever to get items from china, then they wont accept returns. They will ghost you!
By customer
Great product and good company looking forward to doing future business with you again
By Dave F.
Ordered carbon fiber part for my highland model 3. Item came as described perfect condition. Shipping was fast only took 10 days. A++ great communication! Highly recommend!
By AhmHalo
Habe am27.07.2026 bei Tesery 21 Zoll felgen Bestellt Sind aber bis heute 07.10.26 nicht Versendet worden. Nach mehrmaliger Kontaktversuch hat sich Tesery am09.09.26 gemeldet und seither nichtmehr. Ich habe in der Zwischenzeit Ventile bekommen aber von den Felgen habe keinerlei INFO.
By Josef