TaxSlayer ProReviews of taxslayerpro.com

Great product, so much better than my previously used product. Ease of use and calculations are dead on!

Aubrey is so knowledgeable about not only the software she sells but about the requirements a tax preparer must meet to be able to work as a professional. She literally saved my tax season. I would recommend her to anyone looking to purchase tax preparer software.

Very bad experience, I've been with Drake for 9 years and they offered me Taxslayer and I decided to change because I liked the fact that I could use it even without being in my office, but in the first days of the season they had problems with the system and I couldn't work and I had to cancel all my clients, Every time I have a question and I have to call technical support, they are worse off than me, because they don't know and they have me on a call of more than 30 minutes. In order to help me setup my signature pad, 2 people had to talk to me at the same time and it took them more than 1 hour to do it and they always told me that it was not the right pad, when a technical support person sent me a link to order them and they told me that I had chosen the wrong one, Finally it worked but they didn't know how, I had to activate it. Finally decide to spend more and return to drake.

Aubrey was AMAZING! From start to finish. Told me exactly what I needed in order to sign up with my EFIN which I had never done before. Was there for any and every question I had. I would highly recommend her and your company again. Thank you!

I recently purchased TaxSlayer Pro and had the pleasure of receiving outstanding support from Aubrey Gotchy. Her guidance through the software setup was invaluable. Aubrey patiently answered all my questions in a manner that was easy to grasp, making the entire process smooth and hassle-free. The software itself is incredibly user-friendly, allowing for seamless navigation and efficient tax preparation. Combined with the exceptional customer service provided by Aubrey, my experience has been nothing short of excellent. I highly recommend TaxSlayer Pro for its intuitive interface and commendable customer support. Kudos to Aubrey Gotchy and the TaxSlayer team for delivering such a stellar product and service!

I love the software

Yesterday at noon, I was in a panic when the tax preparers who have done my returns for years were unable to help me, and I needed them done FAST. The only realistic option was to do them myself, even though I haven't done my own taxes in over 35 years! I was terrified. After looking online at some different tax prep options, I chose TaxSlayer because reviews said they had the best support. Within an hour, my panic was replaced with a gratifying "Hey, I can do this". From their easy step-by-step process to the quick turnaround of my questions, I am now done! I want to thank TaxSlayer, and especially Mitchell the Tax Professional, who saved the day for me. Thank you SO VERY MUCH. I know I asked a lot of questions, but you were amazing with your prompt, thorough and helpful responses. YOU WERE AWESOME!!! I AM DONE, MY ANXIETY IS GONE, AND I'LL BE BACK NEXT YEAR!! THANK YOU, THANK YOU, THANK YOU!!! 5.0 STARS FOR SURE!!!! Sharon Mondry

I really enjoy using Tax Slayer. I love the customer service. I do wish they had software training that was more current.