Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
273 reviews
TaxSlayer ProSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Prepare like a Pro TMTaxSlayer Pro has been a trusted name in tax prep since 1989. Our professional tax software is built by and for tax preparers, and includes everything you need to prepare, file, and transmit your clients' tax returns. TaxSlayer Pro customers enjoy features like the TaxesToGomobile app, integrated bank products, unlimited e-filing, and comprehensive support in both English and Spanish. Your clients depend on you. You depend on Pro.BUY NOWTRY IT FREE
TaxSlayer Pro (taxslayerpro.com) has 273 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
273 approved reviews, newest moderated first
Aubrey has answered every question I had for two seasons now. She walks me through everything even if it's not her job and she is always professional and genuinely polite. I was scared starting out &I feel like I have support with her.
By LaKesha S.
I has been with the software for 5 years now. The software is great except one thing that I report every year to make it change, but it still hasn't happened. The software doesn't calculate the under estimated penalties for self-employed people. My customers complain every year because they don't want to receive another bills from IRS after their tax returns were filed. It's very irritating. This year the software did calculate the under estimated penalties for states but NOT FOR THE FEDERAL. I don't know why software developer did not do it for the federal part?
By Chi N.
I love the software, been using it for a very long time.
By RENEE M.
Response from TaxSlayer Pro· Mar 22, 2024
Hi Renee! Thank you for such a great review. We love having you in the TaxSlayer family and are looking forward t many more seasons together!
TaxSlayer is the most user friendly tax software available to the tax professional. We've left TaxSlayer multiple times to try other companies but always come back because no other company can match the quality of their software or their excellent customer service. They also listen to suggestions for enhancements to their software from their customers and often add them, showing their willingness to improve on an already great product.
By Randa S.
Response from TaxSlayer Pro· Mar 22, 2024
Hi Randa! We're thrilled to have you back in the TaxSlayer family. We also appreciate your feedback and suggestions. It helps us make the program the best it can be. Looking forward to many more great tax seasons together!
Very compatible software for both Federal & State. Ease of use after 10 years of using the software and brings data forward from year to year which is a tremendous help.
By THOMAS
Response from TaxSlayer Pro· Mar 22, 2024
Hi Thomas! Thank you for being such a loyal TaxSlayer customer! We're glad to hear the program has been reliable for you through so many tax seasons. We're looking forward to many more with you in the future!
Software is great but we can still do better, web-based software can save us time if we can do a direct input on 1040 rather than going step by step on forms. year comparison and tax bracket rate of 15% etc on clients based on income. direct chat on troubleshooting on tax returns, when help arises and need. Business return and Partnership 1120S on Webbased than using 2 different software Desk top & webbased. Overall its great but need more tweak.
By LORRAINE
Response from TaxSlayer Pro· Mar 22, 2024
Hi Lorraine! We appreciate your feedback. We strive to have the programs and customer service possible, so we take feedback like this very seriously. Thank you for being a loyal TaxSlayer customer and continuing to help us make the program great!
You still have not settled my numerous issues. It seems like it is very difficult to speak to someone that knows anything. I have asked for a $200 refund in email for your support people telling me to get an IT guy and I did not need one.
By Brent H.
Easy,reliable,trust,fast filing.Using it since 2020 I recommend it.
By MARY F.
Response from TaxSlayer Pro· Mar 22, 2024
Hi Mary! Thank you for such a great review. We love having you as part of our TaxSlayer family. Looking forward to many more great seasons together!
