As promised
As promised. Thank you.
By Et
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
388 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2021 in the renowned wellness destination of Ketchum, Idaho, Sun Valley Saunas is a family owned and operated retail store specializing in traditional Finnish saunas, premium infrared saunas, outdoor barrel and cabin saunas, and cold plunges from premium brands. What started as a passion for our mountain wellness rituals here in Sun Valley turned into a leading brand in the wellness space.Our showroom in downtown Ketchum is available for locals and visitors to experience our saunas firsthand and feel the craftsmanship before making a decision. For customers throughout the US, we ship nationwide and offer the same hands-on guidance over the phone, email or video. From helping you choose the right model for your space, to walking you through installation and care for your sauna, we're here for the whole journey - not just the sales process. At Sun Valley Saunas, wellness is a journey - we're here for yours.
Sun Valley Saunas (sunvalleysaunas.com) has 388 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
388 approved reviews, newest moderated first
As promised. Thank you.
By Et
Product was well built and customer service has been very good
By Brian F.
Response from Sun Valley Saunas· Nov 23, 2025
Thanks Brian!
Responsive to questions and provided quick shipping.
By Tom R.
Response from Sun Valley Saunas· Nov 23, 2025
Thanks so much Tom!
Great company and amazing products. I would highly recommend ordering through them! We love our sauna!
By bmiller
Response from Sun Valley Saunas· Nov 23, 2025
Thank you Brittnee!!!
Sun Valley has quickly answered all my questions and addressed items that typically take weeks with my suana manufacturer. Thanks for being so response and generous with your time.
By Koy N.
Response from Sun Valley Saunas· Nov 23, 2025
Thanks so much Koy!
We are glad we purchased our sauna from Sun Valley. Great delivery, competitive pricing, and most importantly, you can reach someone via chat or phone if you have questions about your order.
By G.Staton
Response from Sun Valley Saunas· Nov 23, 2025
Thanks so much!!
Quick response from an email regarding a discount on a sauna stove, made the purchase and was shipped out promptly. Everything arrived in good shape, good experience overall.
By Craig H.
Response from Sun Valley Saunas· Oct 30, 2025
Thanks so much Craig!
Sun Valley was great to work with. Great communication and the sauna came well packaged. The Finnmark FD2 was easy to put together and works great.
By Gary A.