Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
286 reviews
Stair WarehouseSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exceptional Quality!Your steps and railing system should fit the rest of your home aesthetically and safely. We provide the finest stair components to create a stunning, sturdy stair banister. These include Iron Balusters, Stainless Railing, Wood Handrail, Newel Posts, and Wood Balusters.Our wood stair parts are manufactured with the best furniture grade hardwoods using only the best construction methods available. Our stainless stair railing parts are made from 304 grade and 316-grade stainless steel that offers long-lasting finishes and adds extra strength and durability.Wide Variety:We offer an extensive selection of stair components. Most of our stair parts are manufactured right here in the USA. From Handrail, Newel Posts, Box Newel Posts, Iron Balusters/Spindles to Treads and Starter Steps, and more.We have a full line of Modern Stair Railing Parts made of Stainless Steel if you want a modern rail system inside or outside your home or business. We have a NEW Stainless Lighted LED Railing System. We have recently added a new line of Modern Horizontal Railing that goes best with our Contemporary Wood Newel and Modern Wood Handrail.
Stair Warehouse (stairwarehouse.com) has 286 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
286 approved reviews, newest moderated first
Received two pieces that were damaged. They took care of this quickly and with no difficulties. Thank you. My thought is if the shipping packaging was better this might not have happened.
By Philip T.
Response from Stair Warehouse· Mar 13, 2026
Thank you for your review, Philip. I’m glad we were able to connect and make things right. If you ever need anything, please feel free to call me anytime at 832-797-8219. ~ Shawn
Fast reliable service. Excellent products.
By Lee B.
Response from Stair Warehouse· Mar 10, 2026
Thank you for your 5-star review, Lee! We’re glad to hear you’re pleased with everything. If you get a chance, we’d love to see photos of the finished project. Please feel free to call or text anytime at 832-797-8219. ~ Shawn
Great product at a very reasonable price. I'll use them again.
By Meaghan
Response from Stair Warehouse· Mar 10, 2026
Thank you for the wonderful review, Meaghan! We really appreciate your support and your business. We look forward to working with you again down the road. Please feel free to call or text me if you need anything at all. ~ Shawn 832-797-8219
Timely delivery and great quality products.
By Alan R.
Response from Stair Warehouse· Mar 9, 2026
Thank you for the 5-star review, Alan. We truly appreciate your business and support. Have a great week! ~ Shawn
Prompt delivery! Everything in great condition. Can't wait to install.
By Lori M.
Response from Stair Warehouse· Mar 6, 2026
Hi Lori, Thank you for the wonderful review. We really appreciate your feedback and would love to see the finished project when it’s complete. If you have any questions during installation, please feel free to call or text me anytime. ~ Shawn 832-797-8219
The products look nice. I only ordered 1 of each pieces that I'll need to see how it may work out. This is a future project.
By Cynthia A.
Response from Stair Warehouse· Mar 6, 2026
Hi Cynthia, Thank you for the wonderful review and kind words. If you have any questions or need anything for your project, please don’t hesitate to call me anytime. ~ Shawn 832-797-8219
Fast delivery. Good material.
By Luis S.
Response from Stair Warehouse· Mar 5, 2026
Thank you for the great review, Lewis. We really appreciate your business and would enjoy seeing a photo of the finished project if you happen to take one. ~ Shawn
My order came quickly but UPS delivered it to wrong address
By JUDITH M.
Response from Stair Warehouse· Mar 4, 2026
Hi Judith: Thank you for your review! I’m glad to hear everything arrived quickly. If you ever need anything, please don’t hesitate to call or text me anytime. ~ Shawn 832-797-8219
