Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
171 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our Mission: Beautiful Homes Inc. was founded to provide our customers with superior quality, selection and value in home improvement products. It is our belief that by treating our customers honestly and fairly, quoting realistic lead times, and giving outstanding customer service, we will stand apart from the rest of the industry
Stair Parts USA (stairpartsusa.com) has 171 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
171 approved reviews, newest moderated first
Stair Parts USA provided me with not only excellent service, but beautiful products as well. From the very first inquiry to the final delivery their team was incredibly helpful. If you are searching for iron balusters I highly recommend using this company.
By Robin B.
Posts arrived in a timely manner. Excellent quality. Great service!
By Leif A.
***** okay 10 stars
By randy E.
Ordering was easy and the parts are high quality. Customer service line was great also. Only problem I had was with the shipping. Tracker said it would arrive on 3/2 so my wife stayed home all day. In the end it came two days later on the 4th. Good news is there wasn't any damage in shipping.
By Richard L.
Great customer service. Great product for our application.
By Anne
Parts arrived quickly and as described
By Chris
Would order from them again.
By Danyele C.
I placed an order and a day later had to change it. They were prompt in canceling and reordering the balusters I needed. They were shipped and packaged properly and received in a good time span. I'm very pleased.
By Tipsy Piper I.
