Used Stairparts USA to purchase a new stair rail and balusters
Used Stairparts USA to purchase for a job I was doing for a customer. After much time making sure I had all the items needed, I purchased round Iron balusters, Contemporary handrail, plain box newel, mounting block and shoes for the baluster. The shoes were for square not round, I called for 2 weeks and emailed without any response on returning the shoes, or replacing with the correct ones that fit what I purchased. I will not recommmend this company due to the fact after you purchase from them, they don't care about customer service follow-up.
By Stephanie