Stair Parts USAReviews of stairpartsusa.com

Quick turn around time and great customer service!!

Needed the parts quickly. Customer service was very knowledgeable and accommodating.

Everything arrived in a timely manner and the materials are top notch!!

I'm very happy with the price , product, and the timeliness of the delivery

I placed the order a week ago and haven't heard from Stair Parts since. No emails or communication on the status of the order.

I ordered 3 parts and they were delivered in 3 days.

The newel posts I ordered are exactly as described and are excellent quality. Customer service was excellent: I sent a question with my order and received an answer within hours. The shipment arrived very quickly, in perfect condition.

Ordered box newel, got it quickly. Damaged, & I ordered wrong wood. Customer service fixed problems next day. Aside from mix up, post was beautifully crafted!