Stair Parts USAReviews of stairpartsusa.com

Received exactly what I ordered. Carefully packed. Delivered in two business days. Good quality.

All parts fit beautifully and end result is awesome.

Very fast service quick shipping thank!

Rich was very helpful, received our order promptly and the quality of the stair rail parts was excellent. Great customer support. 3rd time returning customer.

I recently purchased some spindles. The quality was top rated and their survive was extremely fast.

Rich and his staff are excellent to work with. I had made a mistake on 2 newels in my order and they fixed it immediately before shipping and also my contractor advised I didn't need the mounting blocks and they removed and credited my account. I had my order within a week. I highly recommend Stair Parts USA.

I cannot write real review, haven't got order yet, but so far at least they responded and were able to manufactur what I needed at a decent cost. Will be able to review actual product when I recieve it, as it is a custom order.

Efficient service, a great product delivered promptly and well packaged. The customer service helpline is also very well managed. I required balusters, and I ordered them in a prefinished white, which had a 5 day lead time in addition to shipping. The balusters arrived in a week since I told them about needing them as soon as possible. They were well painted requiring no additional work at all besides installation. The packaging was great, and all through the process I received notification of shipping, along with tracking numbers. Overall a great experience, and they are now my go-to guys for stair parts.