Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
292 reviews
southminisplits.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you are a homeowner, a commercial property manager, or an HVAC professional, our product and service quality will leave you dazzled. We guarantee everything we do and everything we sell.Our company is one of the pioneering, as well as the largest, suppliers of ductless mini split and multi split systems in the USA, since 1999. We have been proudly supplying our products in almost every country and region of the world through our chain of established distributorships, long before such ductless split systems have become widely available in North America.All of our products sold here are top quality Cooper&Hunter brand equipment, which is a worldwide registered trademark.SouthMiniSplits.com has been established to offer direct factory level pricing to the general public in North America and US territories, through a user-friendly e-commerce website. Our well trained colleagues in the customer service and technical support departments are at your service for any questions, and are here to provide a fine buying experience for our clients.
southminisplits.com (southminisplits.com) has 292 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
292 approved reviews, newest moderated first
Customer service was great. Called on Saturday with a question, no service techs working. Individual got back with me first thing Monday with answers, got the unit ordered and expedited the shipping. Very happy.
By Brent Z.
Good performance
By Nelson Q.
Honestly it was the price that caught my eye, almost half of what other companies were charging. Wasn't sure what to expect but was pleased at the quality and appearance of your product. It's everything I was hoping for to cover my mini split lines.
By Robert D.
Purchased a heating element that will not work in the unit intended for and I have competed the online return form twice, sent two emails regarding this and still no response. Which means that my return window has closed and I have no idea how to return this and get my money back.
By Joseph R.
Very helpful in helping me find the appropriate model to replace our unit that was discontinued. Quick delivery. The new unit works great!
By Debbie B.
We have used Southminisplits for several whole house renovations projects. We love the prompt service and knowledgeable salespeople. I would highly recommend South mini splits as a great 1 stop shop for economical solutions for heating and cooling.
By Jonathan H.
titus is just awesome to order with give it a try
By ernest P.
great product so far purchase. 2 Zone Cooper & Hunter Olivia Midnight Series, 1.5 Ton Air Conditioner, Ductless Mini Split with 6k+6k BTU Wall Mounts, R410A,22.5 SEER 18K BTU Heat Pump, 230V, Dual Head (2 Heads), Includes 25ft Installation Kit + WIFI Adapter
By ISIDRO M.
