Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
292 reviews
southminisplits.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you are a homeowner, a commercial property manager, or an HVAC professional, our product and service quality will leave you dazzled. We guarantee everything we do and everything we sell.Our company is one of the pioneering, as well as the largest, suppliers of ductless mini split and multi split systems in the USA, since 1999. We have been proudly supplying our products in almost every country and region of the world through our chain of established distributorships, long before such ductless split systems have become widely available in North America.All of our products sold here are top quality Cooper&Hunter brand equipment, which is a worldwide registered trademark.SouthMiniSplits.com has been established to offer direct factory level pricing to the general public in North America and US territories, through a user-friendly e-commerce website. Our well trained colleagues in the customer service and technical support departments are at your service for any questions, and are here to provide a fine buying experience for our clients.
southminisplits.com (southminisplits.com) has 292 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
292 approved reviews, newest moderated first
We haven’t installed yet, but the price was fair,the delivery was quick and delivery communication was above average. I could tell people were doing their job throughout the process and that seems to be more difficult to find nowadays. Thanks!
By John P. JPS Int’l I.
The complete delivery was two days later than promised.
By David
Exactly what I needed and product arrived earlier than respected
By Sim D.
I was able to get exactly what I needed - shipping was much cheaper than an alternative seller and I was able to get my items faster than the anticipated shipping. Good job.
By Adam F.
You deliver the parts on time when you said
By Jill C.
Such a positive buying experience, from start to finish! Pricing is very competitive. The website is easy to navigate and product listings are detailed, with links to specs, install manuals etc. Lots of educational info to help choose the right unit for your project. Customer service was very knowledgeable, professional and really seemed to care. Shipping was fast, and unit was delivered in perfect condition. I have recommended them to several people I know, Don’t hesitate to order.
By Tania M.
Always get our items on time, usually earlier than promised. Always fast and always right.
By Titan HVAC L.
Quick shipment and quality product.
By Melinda R.
