Great customer service Representatives…
Great customer service Representatives very helpful very courteous very knowledgeable thank thank you South mini splits
By Ken S.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
292 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you are a homeowner, a commercial property manager, or an HVAC professional, our product and service quality will leave you dazzled. We guarantee everything we do and everything we sell.Our company is one of the pioneering, as well as the largest, suppliers of ductless mini split and multi split systems in the USA, since 1999. We have been proudly supplying our products in almost every country and region of the world through our chain of established distributorships, long before such ductless split systems have become widely available in North America.All of our products sold here are top quality Cooper&Hunter brand equipment, which is a worldwide registered trademark.SouthMiniSplits.com has been established to offer direct factory level pricing to the general public in North America and US territories, through a user-friendly e-commerce website. Our well trained colleagues in the customer service and technical support departments are at your service for any questions, and are here to provide a fine buying experience for our clients.
southminisplits.com (southminisplits.com) has 292 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
292 approved reviews, newest moderated first
Great customer service Representatives very helpful very courteous very knowledgeable thank thank you South mini splits
By Ken S.
The $1800 mini split AC system arrived in good condition and in a timely fashion. I installed the inside and outside units, connected the lines. Paid a AC tech $190 to pull a vacuum to test lines, then release the Freon. Done! The original local quote for a similar system & install totaled over $6,000. Would buy again in a heartbeat.
By Richard S.
I was apprehensive about doing business with strangers but took a chance and was thrilled with the results! Great customer service, great value/deal, fast shipping and so far great products! I especially LOVE the wifi feature that allows me to manage the temps in my shop from my phone - SUPER CONVENIENT!!!
By Ryan T.
You had exactly what I needed and was shipped and received in good time and in good working order
By larry C.
This is order# 7781. I ordered 3 Armbridge 6 ft PVC Decorative Black Line Set Covers. I also ordered 3 Armbridge 13 ft. PVC Decorative Line Set Cover Kits. On September 4th I received the 3 - 13 ft. PVC Decorative Line Set Cover Kits, but not the 3 - 6 ft PVC Decorative Black Line Set Covers. I have called South Lines about this but have not heard back. I need those 6 ft covers immediately please. Please respond. Thank You
By Tim B.
Customer service is phenomenal. Product was just as described. Everything worked perfectly.
By Thomas M.
shipping,spec sheets, contact
By Alex W.
ease of ordening
By harry H.