Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
292 reviews
southminisplits.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you are a homeowner, a commercial property manager, or an HVAC professional, our product and service quality will leave you dazzled. We guarantee everything we do and everything we sell.Our company is one of the pioneering, as well as the largest, suppliers of ductless mini split and multi split systems in the USA, since 1999. We have been proudly supplying our products in almost every country and region of the world through our chain of established distributorships, long before such ductless split systems have become widely available in North America.All of our products sold here are top quality Cooper&Hunter brand equipment, which is a worldwide registered trademark.SouthMiniSplits.com has been established to offer direct factory level pricing to the general public in North America and US territories, through a user-friendly e-commerce website. Our well trained colleagues in the customer service and technical support departments are at your service for any questions, and are here to provide a fine buying experience for our clients.
southminisplits.com (southminisplits.com) has 292 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
292 approved reviews, newest moderated first
Good excellent personality berry friendly
By Roberto C.
Response from southminisplits.com· Aug 21, 2025
Hi Roberto, Thank you for your kind words! We’re glad you had a positive experience. We appreciate you taking the time to share your feedback and look forward to helping you again! Best regards, The South Mini Splits Team
Great customer service great price for the product and fast delivery!
By Renate M.
The product arrives fast and the service was excellent
By Gregory K.
On time as specified in shipping. Very reasonable price as well. I would recommend this vendor
By Mark G.
Easy transaction and everything arrived packed well.
By Daniel H.
Fast ship be glad I said that
By Douglas D.
shipping fast and everything as advertised undamaged customer service top notch
By Levon W.
I order split unit on June 26. I am supposed to get my shipment by July 3rd. Waited all day at home to receive it. No luck. I just called Roadrunner around 6.45 pm. They told me that I will receive my delivery on Monday July 7th. I made arrangements with service company to install this unit on this weekend. This ruined all my plans. Will update on Monday if I receive my unit.
By Changazi
